Senior Manager - Customer Service Center Jobs | Expo City Dubai Jobs
Detalhes do emprego
Senior Manager - Customer Service Center Jobs | Expo City Dubai Jobs
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Job Responsibilities
Lead with ECD Authority Senior Management to define and establish the Authority's Customer Service (CS) Centre Function and team
Lead the fit-out and setup of the physical ECD Authority CS center in line with agreed design
Responsible for managing and reporting against the allocated function budget to ECD Authority Senior Management
Manage the design and implementation of efficient customer service workflows with the aim of maximizing productivity levels and customer satisfaction in collaboration with the Business Development function
Job Requirements
Bachelor's Degree in Business Management or related field
Demonstrate strong project planning and organisation skills
Knowledge of customer service
6-10 years' experience in operations and/or customer service as well as:
#J-18808-Ljbffr Management & Operations
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