IT Network Operations Senior Tech. Analyst(Cisco, Firewall)

Acolad is an international leader in language and content solutions, services and technologies. Represented by the brands Acolad, Livewords, TextMaster and Ubiqus, the group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external linguists.At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world's leading brand.We are looking for an IT Network Operations Senior Technical Analyst to join the team in our Chennai office!Acolad Content Solutions India Private LimitedSai SamuthraPlot No. 41B & 41 C North Phase1st Floor, Sidco Industrial EstateEkkatuthangal, Chennai-600032Landmark: Near Ekkatuthangal Overbridge(Jaya TV Office)Phone: 04466841999Main Purpose:The job holder is in charge of: Ensuring business continuity of network connections and support services in Acolad, concerning IT Network operational efforts.Participating in projects or efforts to develop and extend the services of Acolad, within the area of domainImplementation and monitoring the appropriate quality and information security standards linked to the assigned enterprise IT infrastructure (hardware and/or software, technology/systems/applications/tools) with respect to the QM and ISMS management systems in placeEnsuring proper collaboration with other IT staff, other business units, suppliers or partners by using the appropriate communication flowsConsulting for Service and Project Managers, Team Managers, fellows or customers/partners, within the area of domainContribute in providing clean management of SLAs, both upstream and downstreamKeen to contribute ideas, share knowledge and help othersSelf-motivated Clear communicator Responsibilities:Operation on Security services infrastructure:Daily work:Responsible for the daily performance and availability of the organization's network Analyses network and recommends upgrade/changes Day-to-day network performance monitoring Network troubleshooting and faults analysis; hardware troubleshooting and repair Installation of network hardware and software:LAN and WANFirewalls DHCP Public domains and DNS Virtual hosting and load balancing ITSM scope:Incident management Change/request management Monitor and maintain services Projects:Consultancy Consolidation and migration efforts Solution architecture Reporting Skills & Knowledge:CCNA Certified or equivalent level of knowledgeBasic understanding of the following technologies: IP protocols (ICMP, UDP, TCP)IP filtering and firewallingRouting Protocols (BGP, OSPF, ISIS)QoSMPLS and/or SD-WANVPN, L2L, WebVPN Basic understanding of AAA platforms such as Radius, LADPExperience with Cisco devices and firewalls Experience with WiFi access points from manufacturers such as Cisco, Ruckus, Meraki, etc.Optional: Basic experience with Fortigate Optional: Basic experience in VMWare VMCFamiliar working in a data centre environmentFamiliar with ethical hacking platforms and approachesRequirements Minimum 5 years of experience with working on network equipment Minimum 5 years of experience with working with Cisco devices, including firewalls, the FirePOWER module and FTD image is a plus Deep knowledge in networking and firewalling, with seasoned troubleshooting and engineering skills Experience in administrative working on Linux/Windows systems Experience with working in vast networking and infrastructure landscapes Experience with VPN Tunnels and VPN Gateways Experience with network segmentation and access control Experience with WiFi access points BenefitsNational and Festival HolidaysFive days work weekMedical Insurance PRB