Support Specialist - India
Detalhes do emprego
Job DescriptionPerform custom installations to establish functionality for complex radiotherapy and radiosurgery productsResolve product issues through detailed analysis and utilization of engineering expertiseUpdate and service radiotherapy/radiosurgery productsEffectively communicate with customers to understand complex problems and adequately troubleshoot issuesInstruct users in calibration checks, surveys, and maintenance of radiation therapy equipmentDeliver high level customer serviceRead, analyze, interpret and follow signal flow on blueprints, schematics, and wiring diagramsPerform periodic preventative maintenanceDemonstrate and promote Oncology Solutions products and services at client meetingsKeep abreast of new developments regarding Brainlab and competitive Oncology Solutions products and services through training and independent research and analysisProvide on-site guidance and assistance to customers during treatment maximizing efficiency and usageAbility to travel 60%QualificationsB.Tech/B.E . in Biomedical Engineering, Electrical Engineering, Electronics Engineering or Related Technical Field with 3-5 years of experienceMust be a self-starter, working without close supervision and be able to successfully manage service activities in assigned territoryDemonstrated engineering experience with medical devicesComputer expertise, familiarity, and demonstrated expertise with hardware troubleshootingAble to apply critical thinking and perform analysis successfully under challenging conditions in a clinical environmentRobotics and/or electro-mechanical systems service experience preferredProficiency in the use of test equipment and hand tools including oscilloscopes, multi-metersExcellent organization and time management skills, and the ability to manage many work streams simultaneouslyExcellent written and oral communication skillsWorks well in a team environment and individuallyDemonstrates leadership abilitiesHigh comfort level with software and technology in general PRB
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