Início Arábia Saudita Assistant Food & Beverage Manager

Início Arábia Saudita Assistant Food & Beverage Manager

Assistant Food & Beverage Manager

Full time na a Laimoon Verified Company no Saudi Arabia
Publicado em May 1, 2024

Detalhes do emprego

JOB SUMMARYPosition responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.CANDIDATE PROFILEEducation and Experience. High school diploma or GED 3 years experience in the food and beverage, culinary, or related professional area.OR. 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major 1 year experience in the food and beverage, culinary, or related professional area.CORE WORK ACTIVITIESAssisting in Food and Beverage Operations. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.. Provides excellent customer service to all employees.. Responds quickly and proactively to employee's concerns.. Uses coaching skills throughout the property.. Demonstrates self confidence, energy and enthusiasm.. Motivates and encourages staff to solve guest and employee related concerns.Ensuring Exceptional Customer Service. Provides excellent customer service.. Responds quickly and proactively to guest's concerns.. Understands the brand's service culture.. Sets service expectations for all guests internally and externally.. Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.. Follows up to ensure complaints have been addressed to the guest's satisfaction.. Develops a relationship with all guests to build repeated clientele internally and externally.Additional Responsibilities as Assigned. Complies with all corporate accounting procedures.. Assists GM as needed with annual Quality audit.When you join the Sheraton family, you become a member of its global community. We've been a place to gatherand connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliverameaningful guest experience, we encourage you to exploreyour next career opportunitywith Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

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