Technical Support Officer - IT Service Desk
Detalhes do emprego
Basic troubleshooting of Desktops, Laptops, Printers and other hardware, LAN/Wi-Fi troubleshooting. Performing remote troubleshooting through diagnostic techniques and pertinent questions Determining the best solution based on the issue and details provided by customers Ability of root cause analysis of basic IT issue Capable of task management and Customer handling Should be well dressed as it's a customer facing role Identify and suggest possible improvements on procedures Diploma in Computer Science or Graduation in Computer Science 2 to 3 year experience in IT Service Desk Effective communication skills Must be good in Oral and written English Salary PKR 32,000 + 1200 (mobile allowance) + Insurance
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