Client Service Assistant - Work From Home
Detalhes do emprego
Job Description:
As a Client Service Assistant at Dow Chemical, you will work remotely from Sydney, New South Wales, AU, in a part-time capacity at the Associate Level. We are seeking a motivated and dedicated individual with at least 2 years of experience in a similar role.
Responsibilities:1. Provide exceptional customer service to clients via phone, email, and online chat.2. Assist with client inquiries, complaints, and feedback in a timely and professional manner.3. Collaborate with the sales team to ensure client satisfaction and retention.4. Conduct research and analysis to address client needs and concerns effectively.5. Assist in the development and implementation of client service strategies and initiatives.6. Maintain accurate records of client interactions and transactions in the CRM system.7. Handle administrative tasks such as processing orders, invoicing, and data entry.
Requirements:1. Bachelor's degree in Business Administration or related field preferred.2. Strong communication and interpersonal skills.3. Excellent organizational and time-management abilities.4. Proficiency in Microsoft Office Suite and CRM software.5. Ability to work independently and as part of a team.6. Proven experience in client service or sales support role.7. Ability to think critically and problem-solve effectively.8. Experience working in a remote or virtual environment is a plus.
Benefits:1. Employee discounts on Dow Chemical products.2. Visa sponsorship opportunities for eligible candidates.3. Medical coverage for part-time employees.
Working Environment:At Dow Chemical, we empower our employees to take ownership and make impactful decisions. You will have the opportunity to contribute to the success of our company while working from the comfort of your own home.
Equal Opportunity Statement:Dow Chemical is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified candidates are encouraged to apply.
Deadline to Apply:The deadline to apply for the Client Service Assistant position is April 26, 2024. Don't miss this opportunity to join a leading global company and make a difference in the lives of our clients. Apply now!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
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