Public Area Cleaner

Mantra & The Sebel Twin Towns Hotel & Apartments are two properties that sit side by side on the Gold Coast / Northern NSW border overlooking the beautiful Coolangatta Beach. The properties offer a range of hotel style rooms as well as one, two and three bedroom apartments and pools for guests to enjoy. In your downtime, experience the laid-back lifestyle of the Southern Gold Coast and Tweed Heads region by heading down to the beach, or visiting one of the many pubs, clubs, or restaurants along the foreshore and surrounds. PurposeAs a Public Area Cleaner, you are an important part of our Housekeeping crew, making sure our shared spaces are super clean and paying attention to all the small details. You will be comfortable working alone or with your team, and you will love chatting with guests, assisting them with any questions or needs they might have.Primary ResponsibilitiesEnsure the property always looks its best, inside and outEmbrace the cleaning challenge, sprucing up both indoor and outdoor public areas (including pool, gym and shared bathrooms) to meet our high cleanliness and presentation standardsEagerly stepping in to support room attendants with room cleaning and linen removal as neededExpertly handle specialised equipment and chemicals with safety in mindOffering help to guests with inquiries and security matters, and collaborating with different departments to accomplish tasksBe the eyes and ears for our maintenance and guest services teams, reporting any issues promptly, from maintenance problems, to damaged equipment and missing itemsSkills and ExperiencePrevious experience in a similar role (as a cleaner/room attendant/public areas attendant) is a plusYour communication style is warm and welcoming, making both guests and team members feel at easeYou have an eye for detail and work efficiently, managing your time well and taking pride in your tasksAdaptability and physical fitness to work in both internal and external environments, including staircases and uncovered areasYou enjoy collaborating with colleagues from various backgroundsCapable of embracing a flexible rotating schedule, including nights, overnights, weekends, and public holidays as required Accor BenefitsALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to youAccor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide staysLearn Your Way - Support your career development with access to Accor's industry leading training platforms, Accor Academy and TypsyBuild Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwideWorldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your careerAboriginal & Torres Strait Islander