Operations Officer

Regulatory Compliance & Enforcement; Land Transport Safety and Regulation; Customer Services Safety & Regulation; Brisbane

We are seeking an Operations Officer to join the Heavy Vehicle Access team in Brisbane.

In the role of Operations Officer within the Heavy Vehicle Access Team you will provide Heavy Vehicle Road Operations support to the Advisor in close liaison with the Queensland Police Service (QPS), the National Heavy Vehicle Regulator, Industry, the Heavy Vehicle Section and Transport and Main Roads (TMR) regions in managing the Heavy Vehicle operations on Queensland's road system.

Some of your responsibilities will include:

• Cultivate a team culture that supports, empowers and develops its individuals to reach their full potential within TMR.

• Supervise processing of permit applications and appeals and complaint escalations.

• Liaise with other departments, interstate and Commonwealth agencies, and transport and industry peak bodies and the Queensland Police Service as directed.

• Take personal responsibility for self and team to deliver on agreed outcomes, model high standards of professionalism and ethical behaviour; contribute actively to corporate and divisional goals, demonstrate self awareness and a commitment to personal development.

• Provide high level administrative support to the Advisor and other senior leaders to deliver operational outcomes.

To be considered suitable for the role you will have the ability to:

o lead with purpose and provide a positive and supportive environment for individuals to thrive.

o build and sustain relationships to enable the collaborative delivery of customer-focused outcomes.

o drive accountability and outcomes by analysing information in a critical manner.

o accept decision making responsibility and demonstrates judgement about when to escalate issues.

o Provide high level administrative support to the Advisor and senior leadership team to provide operational outcomes.

For more information on this exciting opportunity please read the Role Description with the Applicant Guide.

We strongly encourage applicants from all life experiences and backgrounds to apply. Please tell us about any additional support or adjustments, such as interpreting services, physical requirements, or assistive technologies, that will better enable you to shine during the recruitment process.

Should you have any questions regarding this role please contact Stacey Taufa on (07) 3066 5514.

Applications to remain current for 12 months.

Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity .

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