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Front Desk Supervisor location Farwaniya, Al Farwaniyah, Kuwait category Hotel Waldorf Astoria Kuwait City Full-time HOT0AHHE Posted: Mar 31st 2024 JOB DESCRIPTION A Front Desk Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. As a Front Desk Supervisor, you will assist in management of daily Front Office operations and work with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. A Front Desk Supervisor Intern is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Supervise the efficient operations of reception including check in/out procedures Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments Demonstrate a high level of customer service at all times Advise team of any special events or VIP Guests in the hotel for events or for general accommodations Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards Act in accordance with fire, health and safety regulations and follow the correct procedures when required Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow and adhere to company brand standards Assist other departments wherever necessary and maintain good working relationships with Team Members Work with your Manager to identify a specific project to complete during your internship placement Front Desk Supervisor serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Previous experience in a customer-focused industry Desire to progress within the Hospitality industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous supervisory experience Previous experience in the hotel industry Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Guest Service Agent... Location Al Rai - Al Farwaniya - Kuwait, Farwaniya, Al Farwaniyah, 92000, Kuwait Category Hotel A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Receptionist, you will pro... Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Receptionist, you will pro... Location Al-Rai- 5th Ring Road, The Avenues Mall, Kuwait City, Al Ahmadi, Kuwait Category Hotel As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits,... Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel Location Al Rai - Al Farwaniya - Kuwait, Farwaniya, Al Farwaniyah, 92000, Kuwait Category Hotel Location Al Rai - Al Farwaniya - Kuwait, Farwaniya, Al Farwaniyah, 92000, Kuwait Category Hotel An Assistant Spa Manager is responsible for assisting the Spa Manager with operations, team management, and training to deliver an excellent Guest and Member experience while helping to achieve annual... Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel #J-18808-Ljbffr
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A Front Desk Supervisor Intern is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: <br> Supervise the efficient operations of reception including check in/out procedures Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments Demonstrate a high level of customer service at all times Advise team of any special events or VIP Guests in the hotel for events or for general accommodations Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards Act in accordance with fire, health and safety regulations and follow the correct procedures when required Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow and adhere to company brand standards Assist other departments wherever necessary and maintain good working relationships with Team Members Work with your Manager to identify a specific project to complete during your internship placement <br> Front Desk Supervisor serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: <br> Previous experience in a customer-focused industry Desire to progress within the Hospitality industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency <br> It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: <br> Previous supervisory experience Previous experience in the hotel industry <br> Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!<br> Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel <br> A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Guest Service Agent... <br> Location Al Rai - Al Farwaniya - Kuwait, Farwaniya, Al Farwaniyah, 92000, Kuwait Category Hotel <br> A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Receptionist, you will pro... <br> Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel <br> A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Receptionist, you will pro... <br> Location Al-Rai- 5th Ring Road, The Avenues Mall, Kuwait City, Al Ahmadi, Kuwait Category Hotel <br> As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits,... <br> Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel Location Al Rai - Al Farwaniya - Kuwait, Farwaniya, Al Farwaniyah, 92000, Kuwait Category Hotel Location Al Rai - Al Farwaniya - Kuwait, Farwaniya, Al Farwaniyah, 92000, Kuwait Category Hotel <br> An Assistant Spa Manager is responsible for assisting the Spa Manager with operations, team management, and training to deliver an excellent Guest and Member experience while helping to achieve annual... <br> Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel #J-18808-Ljbffr', 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Being a prominent figure in your organisation can bring your employer repeat custom if you are not only good at your job but also willing to improve and deliver excellent customer service at all times.<br /> <br /> <strong>Course Curriculum<br /> <br /> 01.</strong> <ul> <li>Professional Receptionist Training Course Objectives</li> <li>The 90: 90 Principle to create a powerful first impression</li> <li>Hot Telephone Tips</li> <li>Get the facts- ask the right questions</li> <li>Discuss Solutions- learning to listen</li> <li>Dealing with difficult customers</li> </ul> <br /> <strong>02.</strong> <ul> <li>Practice good telephone skills</li> <li>Managing database and company files</li> <li>Booking or Reservation procedure</li> <li>Deal effectively with security and safety issues</li> <li>Successful Meetings & Minutes</li> <li>Meeting Arrangements</li> <li>Arranging Business Travel and Accommodation</li> <li>Email Tutorial</li> <li>How to use Social Media to promote your company</li> <li>Minute Taking</li> <li>Microsoft Excel Tutorial</li> <li>MS PowerPoint Tips</li> <li>MS Word Tips & Tricks</li> </ul> <strong>Benefits you will gain:</strong> <ul> <li>High-quality e-learning study materials and mock exams.</li> <li>Tutorials/materials from the industry leading experts.</li> <li>24/7 Access to the Learning Portal.</li> <li>The benefit of applying for NUS extra Discount Card.</li> <li>Recognised Accredited Qualification.</li> <li>Excellent customer service and administrative support.</li> </ul> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Hotel Receptionist,Front Desk Manager,Front Desk Supervisor', 'eligibility' => '<ul> <li>This course is available to all students, of all academic backgrounds. 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This is so candidates are able to build knowledge and will be fully prepared for work. Take the skills you learn from us and kick start a fantastic and successful career.<br /> <br /> <strong>Course Description: </strong><br /> <br /> This online office administrator training has been designed for 40 learning hours and covers the topic areas of this course are listed under the curriculum below.<br /> <br /> <strong>Course Curriculum</strong><br /> <br /> 1. Diary Management<br /> 2. Business Reports And Letter Writing<br /> 3. E-Mails Writing Tips<br /> 4. Handling Confidential Documents<br /> 5. Successful Meeting Minutes<br /> 6. Note Taking<br /> 7. Data Management, Record Keeping And Filing<br /> 8. Appointment Booking And Arranging Interviews<br /> 9. Delivering Postal Mail<br /> 10. Dictating<br /> 11. Tips For Speed Reading<br /> 12. Creating An Effective Cv And Cover Letter<br /> 13. Typing Speed Development<br /> 14. Microsoft Word<br /> 15. Microsoft Excel<br /> 16. Microsoft Powerpoint<br /> 17. Microsoft Outlook<br /> 18. Receptionist And Customer Service Skills<br /> <br /> <strong>Method of Assessment:</strong><br /> <br /> At the end of the course learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.<br /> <br /> <strong>Certification:</strong><br /> <br /> Successful candidates will be awarded a “<em>Certificate in Office Skills & Reception</em>”.<br /> <br /> <br /> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Administrator,Receptionist,Secretary', 'eligibility' => '<ul> <li>Learners must be age 16 or over and should have basic understanding of the English Language, numeracy, literacy and ICT.</li> </ul> ', 'school' => 'Study 365', 'keywords' => 'Secretary,Office Management,Executive Secretary', 'location' => 'Online', 'duration' => 'Upto 40 Hours', 'timing' => null, 'cost' => null, 'discount' => '85% off through Laimoon!', 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'pt', 'status' => 'active', 'auto_translated' => '1', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '43132986', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Front Desk Supervisor', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p><p><b> Front Desk Supervisor </b></p><p></p> location Farwaniya, Al Farwaniyah, Kuwait category Hotel Waldorf Astoria Kuwait City Full-time HOT0AHHE Posted: Mar 31st 2024 JOB DESCRIPTION A Front Desk Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. <br> As a Front Desk Supervisor, you will assist in management of daily Front Office operations and work with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. A Front Desk Supervisor Intern is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: <br> Supervise the efficient operations of reception including check in/out procedures Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments Demonstrate a high level of customer service at all times Advise team of any special events or VIP Guests in the hotel for events or for general accommodations Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards Act in accordance with fire, health and safety regulations and follow the correct procedures when required Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow and adhere to company brand standards Assist other departments wherever necessary and maintain good working relationships with Team Members Work with your Manager to identify a specific project to complete during your internship placement <br> Front Desk Supervisor serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: <br> Previous experience in a customer-focused industry Desire to progress within the Hospitality industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency <br> It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: <br> Previous supervisory experience Previous experience in the hotel industry <br> Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!<br> Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel <br> A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Guest Service Agent... <br> Location Al Rai - Al Farwaniya - Kuwait, Farwaniya, Al Farwaniyah, 92000, Kuwait Category Hotel <br> A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Receptionist, you will pro... <br> Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel <br> A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Receptionist, you will pro... <br> Location Al-Rai- 5th Ring Road, The Avenues Mall, Kuwait City, Al Ahmadi, Kuwait Category Hotel <br> As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits,... <br> Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel Location Al Rai - Al Farwaniya - Kuwait, Farwaniya, Al Farwaniyah, 92000, Kuwait Category Hotel Location Al Rai - Al Farwaniya - Kuwait, Farwaniya, Al Farwaniyah, 92000, Kuwait Category Hotel <br> An Assistant Spa Manager is responsible for assisting the Spa Manager with operations, team management, and training to deliver an excellent Guest and Member experience while helping to achieve annual... <br> Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel #J-18808-Ljbffr', 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Hiring company
Hilton
-
Certificate in Hotel Receptionist Global EdulinkAED 228Duração: Upto 12 Months
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Office Skills & Receptionist Study 365AED 112Duração: Upto 40 Hours
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https://kw.jooble.org/external/-7257322052825034797?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_kw&extra_ars_request_id=8db8f6ea492cd10fb9bfec0e2f050f61