Technical Director - Argentina - Spanish Speaking
Detalhes do emprego
ZTE Corporation is a global leader in telecommunications and information technology. Founded in 1985 and listed on both the Hong Kong and Shenzhen Stock Exchanges, the company has been committed to providing innovative technologies and integrated solutions for global operators, governments, enterprises, and consumers from over 160 countries across the globe. Serving over 1/4 of the global population, the company is dedicated to enabling connectivity and trust everywhere for a better future. ZTE do Brasil is looking for a professional for the position of Technical Director Responsibilities: 1. Detailed Planning of the execution of the work based on High-Level technical solutions and migration scenarios, risk assessment, and prevention of accidents within implementation works. 2. Deeply participate within HLD solution validation between Customer and ZTE, immediately highlight/escalate any problematic case, that can’t be implemented or/and might cause networking interruption or service unavailability/or such as impossible to implement. 3. Prepare MOP and standard works step-by-step description for smooth works operation. 4. Prepare SOP for the Node's commissioning, integration, and troubleshooting. 5. Prepare SOP and regulations for Readiness before migration. 6. Set up and create an emergency plan/schedule for customer complaints before/within/after migration and roll-back procedure. 7. Create an alarm monitoring system/ troubleshooting procedure/KPI reporting and SLA. Ensure the respective Technical team under his supervision reports timely and in agreed/approved 8. Set the technical delivery milestone and ensure the achievement. 9. Overall technical support and guidelines. 10. Create and systemize all databases, required for the work planning and further execution 11. Technical team building, management, tasks definition to team members for the whole project and then - on a weekly and daily basis. 12. Strategically plan resources, and software/technical support for upcoming projects to ensure no gaps will happen within migration. 13. Team member's workload evaluation and adjustment recommendations according to upcoming projects. 14. Continuous training and coaching of team members. 15. Technical issue support and resolve by proper management. 16. Technical team member’s skill improvement. 17. Customer relation improvement and satisfaction. 18. Send daily/weekly reports for the open/closed alarms Qualifications: 1. Bachelor's Degree or higher education in Telecommunications /Electronics Engineering / IT / BA or equivalent. 2. 3-5 years experience as technical director for bearer product of telecommunication area, previous working experience in big telecommunication operators is preferred. 3. Proactive, self-motivated and with rich communication skills. 4. Proficient in English and Spanish. (mandatory) Relevant information: This position is based in ZTE's Argentina office), on-site model. If you see yourself in the position and would like to become a part of ZTE's future, please do not hesitate to apply. We look forward to hearing from you! Please, attach your CV in an English version.
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.