Customer Care Associate (Dutch)
Full time
through Blu Selection no
Lisboa, Portugal
Destaques do emprego
Publicado em September 5, 2018- Background Profissional em
- Job level Junior/Entry Level
-
Pays salary of
AED 1,245 - AED 1,248 /mês
(Fixed Salary)
Detalhes do emprego
Your mission is to support clients' activities by offering world-class service to their customers. You will work on projects of top prestigious and worldwide brands.
- Answer incoming queries from customers
- Identify issues and provide solutions
- Ensure high level of customer satisfaction
- Record data in the CRM system
- Ad-hoc support
- Be a team player and participate in the success of the team and project
The Profile.
- You have a native level of Dutch or Flemish. Good level of English is a big plus.
- You are motivated, reliable and committed in your work
- Customer service and quality is part of you
- You have a drive for excellence and professionalism
- You have excellent communication skills
- You are a real team player and willing to work with many other nationalities
The Offer.
- Type of contract: a long term fixed term contract, renewable every year
- Working hours: 40h/week (8h/day) from Monday to Sunday, rotating shifts (depending on the project you are working on)
+ Private health insurance after 6 months of contract (additionally to standard insurance)
*Approx. 20-25% tax - please refer to living costs in Lisbon for comparison with other EU countries' wages
*Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)
- Relocation support for international candidates: Reimbursement of your initial flight expenses after 9 months, airport pick up, yearly two-way flight ticket back to your home country (within the EU). Help in paperwork, opening bank account, etc. upon your arrival.
- A company which fully supports you and wants to make your experience great
- Free Portuguese lessons, cooking classes, sport activities and social events organized by the company
- A dynamic, open minded and multicultural environment, including 82 different nationalities
- A great place to work in a brand new building, you will work in the best facilities for a fun and comfortable environment
- A company working with top-notch worldwide brands, from various industries from Fashion, Online Marketing, Technologies, Food, etc.
- Real career opportunities: opportunity to enter a development program within 6 months to get access to other opportunities within the company: from a different projects to QA, Team Lead or Supervisor roles
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