Call Center Customer Service Representative
... call center managers and other stakeholders Train call center agents on real-time call ...
Índiahá 14 dias
Head of Call Center
... operations of the call centre including call handling workforce ... mentor a team of call centre agents supervisors and ...
Índiahá 11 dias
AV Tier 2 Agent
... in a proactive & reactive call center environment. Primary Duties and ... Tier 1 agents. Ability to be on call periodically ...
Índiahá 3 dias
Call Quality Audit
... .Roles and ResponsibilitiesMonitor calls and emails on ... plans.Monitor and coach agents on grammar pronunciation ...
Índiahá 13 dias
Corporate Travel Agent - B2B
... to probable TAs (Travel Agents) within a specific region ... exhibition.Conducts daily sales calls and arrange site ...
Índiahá 9 dias
Workforce Analyst
... the correct number of agents at the right times ... allocation and availability of call center staff to achieve service ...
Índiahá 14 dias
Rubrik Backup Architect
... Reporting Ops Center IBMHP Tape ... Replication Rubrik agent installation Archival ... Critical Incident Calls from Backup & ...
Índiahá 14 dias
Capacity Planner/ Resource Planner (WFM)
... team on shrink and agent productivity analysis to ... Knowledge of ACD and Call Center Workforce applications - preferred. ...
Índiahá 14 dias
... information while maintaining call center objectives and goals ... agents with experience in customer service contact center ...
Índiahá 14 dias
Applications Engineer
... and Service Centers.Under general ... calls as part of the development processAssist PumpWorks representatives and agents ...
Índiahá 14 dias
Quality Lead
... support agents interactions across various channels (calls emails ... on experience working in call center or service desk ...
Índiahá 14 dias
Process Trainer
... needs for existing Agents and help prepare ... to assist Human Resources and Call Center Management in participating ...
Índiahá 13 dias
Customer Support Lead
... million debt collection calls per week. ... and update FAQ center for easy access ... and later on agents NOTE This role ...
Índiahá 13 dias
Customer Support Executive
... agent by end of week 22. Achieve consistent Chat & Call ... Address401-404 VKG Corporate Center 4th FloorMarol Pipe Line ...
Índiahá 13 dias
IVR Automation Tester
... Center technologies CTI and Agent systems testing understanding of call flows through call ...
Índiahá 13 dias
Assistant Manager Training
... Description - Call Center Asst ... Call Center management staff to develop and facilitate motivational activities for Agents ...
Índiahá 13 dias
Lead - Full Stack Developer (Node.js)
... have eliminated the current call center sales agent and SMS-based processes with ...
Índiahá 11 dias
Senior Manager Customer Experience Training
... interactions on calls and chat ... in a contact center environmentDesign & deliver ... reward moments where agents have WOWed ...
Índiahá 11 dias
Quality Analyst - Customer Experience
... Support Agent.The role is predominantly in the voice (call ... Monitoring Tools in contact centers (Master QA Transmon etc.) ...
Índiahá 11 dias
Applications Engineer
... and Service Centers.Under general ... calls as part of the development processAssist PumpWorks representatives and agents ...
Índiahá 11 dias
Engineering Manager
... centers of all sizes implement AI across the entire call ... voice botsassistants Real-time Agent AssistAI Co-Pilot and ...
Índiahá 11 dias
Workforce Management Analyst (Kuala Lumpur)
... ACD and Call Center Workforce applications - preferred.Monitor agent queues ... call outs or changes need to be done (Agent ...
Índiahá 11 dias
ServiceNow Developer
... era.With dedicated Centers of Excellence ... 24x7 on-call support for ... (add on) Playbooks Agent workspace5 yearsExperience ...
Índiahá 4 dias
Lead Network Security Engineer [T500-12096]
... critical data center infrastructures. IT ... client-based agent on workstations ... .Support on-call responsibilities to ...
Índiahá 3 dias
Team Lead, Global Service Desk
... through.Monitor GHD Agents calls and provide feedbackcoaching ... knowledge of service center Operations including resource ...
Índiahá 2 dias
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