Culture Trainer - Spanish Speaker

As a culture Trainer you will be conducting training sessions "on-site/virtually", ensuring active participation and understanding among participants and more.**Detailed Duties and Responsibilities**- Collaborate with cross-functional teams to identify training needs and develop targeted learning solutions.- Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics, and make continuous improvements.- Assist in onboarding new employees, providing cultural orientation and language support as required.- Create engaging and interactive training materials, including presentations, workshops, and e-learning modules, to support the learning objectives.- Provide one-on-one coaching and support to employees as needed to address specific communication challenges or cultural differences.- Develop and deliver training programs focused on enhancing communication skills, cultural sensitivity, and cross-cultural understanding, specifically tailored for German-speaking employees.- Stay updated on industry trends, best practices, and cultural nuances relevant to the BPO industry and the German-speaking market.- Conduct training sessions "On-site and/or virtually", ensuring active participation and understanding among participants.**Targeted Qualifications**- Fluency in **Spanish** Language, **Native speaker**.- Fluency in **English** Language, **C1** level or Higher.- Excellent presentation and facilitation skills, with the ability to engage and inspire diverse audiences.- Previous experience as a **trainer or facilitator,** delivering culture and communication training programs in a multicultural environment - Is a must.- Flexibility to adapt training methods and content to meet the needs of different learning styles and cultural backgrounds.- Bachelor's degree in Intercultural Studies, Communications, Education, or similar related field.- Effective interpersonal skills with the ability to build rapport and establish credibility with employees at all levels.- Certification in training or coaching (e.g., CTT+, CPLP, ACC) is an advantage.- Strong understanding of cultural differences, communication styles, and business etiquette in both German-speaking countries and the global context.- Proficiency in MS Office Suite and experience with e-learning platforms or Learning Management Systems (LMS) is a plus.- Experience with instructional design and curriculum development is highly desirable.- Master's degree preferred.**Interpersonal Skills**- Communicative, Speak and/or write well and get your ideas across to others easily.- Interpreter, Look at things and make sense of them, figure what is needed and how to fulfil it.- Confident, Pleasant, Energetic, Helpful, Trustworthy- Efficient, Perform tasks in the fastest and simplest ways that they can be done.- Organized and punctual, put things in order so that they run smoothly and are always on time.- Flexible, Can carry different responsibilities, sometimes with very little advanced notice.- Listen, Listen/pay attention to what others are saying, without daydreaming or judging them.- Precise, Make sure that things are done accurately, correctly, and exactly.- Willingness to acquire new knowledge.- Service Customers, be friendly patient, and polite with customers and try your best to service their needs/wants.**Offer & Benefits**- Salary: Kindly Share with us your salary expectations.- Office Based - Cairo or Alexandria.- Full eligibility to live & work is a must.- Shift Based.- A global team committed to the company values.- A dynamic work environment in a dynamically international company.**How To Apply**If you are interested in the job and you meet the above criteria you need to:Please take into consideration that due to the large volume of applicants, we will only contact the shortlisted ones- "I hereby consent to the processing of my personal data for the purpose of current and future recruitment processes through "SpotOn TA Sp. z o.o." and its clients and partners, pursuant to the Act of 29 August 1997 on the protection of personal data (Journal of Laws of 2002, No. 101, item 926, as amended)."_