Principal Engineer, Solutions Architecture

Principal Engineer, Solutions ArchitectDell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunitiesPrincipal Engineer, Solutions ArchitectWhen our customers are looking for consultative IT expertise, where else would they turn but to the company driving human progress through technology? Our Solutions Architecture team within Professional Services are specialists in package customization and integration as well as total, end-to-end solutions in targeted industry segments. After detailed consultation with our customers and careful analysis, we develop new IT systems or replace existing systems that support customers' strategic, operational and financial goals.Join us as aPrincipal Engineer, Solutions Architect on our Solutions Architecture team in Cairo to do the best work of your career and make a profound social impact.What you'll achieveYou will:- Create and own the pre-sales qualification process and deliver the architectural design, strategy and plan, leading technical customer engagements- Develop and cultivate strong customer relationships, in order to identify additional opportunities with current accounts- Guide project quality assurance activities and possibly supervise staff on large projects where a high number of technical staff are involved, including training or on-the-job mentoring- Have deep, extensive knowledge of Dell Technologies products, integration capabilities and related environments, keeping up to date with the latest industry developments- Lead executive level customer facing presentationsTake the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:Essential Requirements- 7 to 10 years of related experience in a professional role- Advanced technical writing skills and demonstrated ability to document processes for the customer- Strong customer communication skills- Strong experience using NetWorker,AVAMAR and DATA DOMAINHere's our story; now tell us yoursDell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.What's most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life - while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.We started with computers, but we didn't stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what's next in technology, starting today.You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.