English Travel Advisor - Part Time

**What's in it for YOU!**- Best salary in the market- Transportation provided- Medical and social insurance- Location is in Smart village**Join our Transcom Family as a Customer Service Representative!**Job Responsibilities:- Provide customer support and responding promptly to all queries via phone.- Assist customers with travel reservations, cancellations, ticketing, and other travel-related concerns.- Respond and resolve inquiries with active listening, and are identifying additional needs and support by suggesting upgrades in products and services.- Maintains the required knowledge level of the company's products, services, & solutions and stick to the agreed on formal information sources to ensure delivering full and accurate information to the customer.- Follows the agreed on guidelines, policies, processes, & procedures to ensure maintaining the customer's data confidentiality**What are we looking for**:Fluent English Speaker: level B2/C1Basic use of MS Office packagesEffective written and verbal communication**What Life at Transcom is like!**Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, etc.- Country- Egypt- Location- Cairo