Logistics Coordinator

We are looking for a competent Logistics Coordinator to oversee and facilitate the outbound logistics operations of Tagaddod.You will be the one to coordinate personnel and processes to achieve the effective outbound operations. A great asset for a Logistics Coordinator is their organization, communication and negotiation skills. They are also well-versed in supply management principles and practices.**Responsibilities**:Proactively monitor all outgoing and cross countries cargo for Tagaddod, while advising our customers on theTake full ownership of the customer experience by managing the end-to-end shipment process, remaining upto date with all internal & external procedures, and product developmentsMaintain a solid understanding of the cargo you are transporting via road, rail or sea.Act as the primary contact for customers and build strong relationships with them, understand their business,service needs and drivers to continuously improve cooperationWork independently, while also sharing knowledge and best practices with the teamBe open to change and drive customer experience improvement initiativesHas responsibility for handling daily Documentation tasks in line with the Client/Process SOPs and ensuresquality of service is maintained at all times.May support peers with technical or process related challenges during process executionHas accountability for preparation of export/import documentation and submission of the same timely andaccurately to stakeholders.Adheres to SOPs, and any deviations to be checked prior with stakeholders.May perform root cause analyses in the event of escalations.May train new hires on the process(es).**Requirements**:- 1-3 years of proven experience as logistics coordinator- Experience in customer service will be a plus.- Knowledge of laws, regulations and ISO requirements- Ability to work with little supervision and track multiple processes- Outstanding organizational and coordination abilities- Excellent communication and interpersonal skills- BSc/BA in business administration, supply chain management or relevant field