Food & Beverages Supervisor
Job details
To operate in a manner which focuses on teamwork, consistent quality and standards. - To assist with the training of new employees. - To monitor staff daily, ensuring that staff deliver the highest standards of customer service at all times. - To ensure staff are presentable and adhering to departmental uniform standards at all times. - To ensure that all front of house areas are adequately staffed to ensure customers receive the highest standard of service. - To ensure that all front of house fixtures and fittings are in fully working order and report any problems immediately. - To act as a vital communication link between Senior Food & Beverage Managers and ensure accurate and effective communication with all staff regarding departmental changes. - To have full knowledge of menu items for example -preparation of dishes, ingredients, cooking methods, allergens etc. - To liaise with the Chefs daily to ensure all menu items are available. - To be responsible for cash handling. - To be responsible for the ordering & controlling of stock and ensure date rotation is adhered to. - To allocate staff breaks in accordance with regulations without leaving the department compromised or short staffed. - To recognize and reward staff members when exceptional customer service or work performance is displayed.Work Location: 6 of October. - Must be Ex- Hotels - Two years food and beverage experience. - One year supervision experience strongly preferred. - Excellent customer service skills. - Pleasant and helpful personality. Technical Requirements: - Must be excellent English speaker. - Able to be on your feet for long periods of time. - Excellent people skills. - Meet/exceed customer expectations. - An energetic personality.
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