Technical Sales Manager-data & Ai and Automation
Job details
**Introduction****Your Role and Responsibilities**As a Technical Sales Manager responsible for the Data & AI and Automation MEA Technical Hub Team, you will be part of a dynamic team working with customers, partners, Sales and Technical Sales Managers and Leaders in MEA to achieve the Software revenue targets. Focus will also include effective Sales and Technical Sales Accelerators to communicate IBM's value proposition. This role will be based in Cairo and being fully bilingual is essential.Your work, and your team's work, will concentrate on supporting our top partners to win customers hearts, minds and commitment to Data & AI and Automation solutions on Hybrid Cloud Platforms. You will be responsible for collaborating with IBM and partners sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions. You and your team will deliver solution workshops, product demonstrations, technical education, and Proof of Concepts. You will support technical escalations, design solutions, and answer technical questions throughout the sales process in order to progress and close sales and develop partner/customer relationships. You and your team will assist the partners sales team with quantifying the value proposition of our solutions with clients.**Required Technical and Professional Expertise**You will lead a team of Technical Sellers assigned to the entire IBM Data & AI and Automation portfolio. In this role you will foster customer engagement insuring a high level of customer satisfaction and trust in IBM technologies. You will build a highly skilled team where inclusion, teamwork, sharing, curiosity and learning are the foundation for growth.Client satisfaction is critical to retaining and growing investment in our solutions. You will need to assign skilled and experienced Technical Sellers to situations where client satisfaction is at risk in a timely manner, and with the expectation that clients will transition to traditional support services for longer term success. Support of partners will be appropriate from time to time.Development of talent covering will be critical to longer term success, and you will collaborate with local, and Worldwide teams to continuously enable your team. In addition, you should lead your team in adhering to IBM internal policies such as asset management, business conduct guidelines, security and others as required or introduced. You should ensure that activities required to support IBM's processes are performed in a timely manner.**Preferred Technical and Professional Expertise****About Business Unit**Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.It's time to define your career.**About IBM**Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.**Location Statement**IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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