ICT Administrator
Full time
at Consunet Pty Ltd.
in
Australia
Posted on February 24, 2025
Job details
- Rapidly growing 130+ person Australian owned, multiple roles
- Attractive salary package, flexible working hours
- Staff lifecycle administration
- Perform install, upgrade, support and troubleshoot of Windows and Linux systems, including authorized desktop applications
- Support Windows, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, including Enterprise Security solutions.
- Perform install, upgrade, support and troubleshoot for printer related issues & other computer peripheral hardware.
- Support meeting/conference room audio video equipment and perform regular preventive health checks
- Maintain ICT processes, documentation, IT knowledgebase and relevant registers to ensure accuracy and relevance.
- Supporting Consunet growth initiatives with new system implementations and processes.
- A commitment to a high level of customer service and to working collaboratively in a team-based work environment, including verbal and interpersonal skills and the ability to successfully communicate with a diverse range of people at all levels.
- Robust knowledge of systems technologies
- Knowledge of networking principles, including IP addressing, subnetting, routing, and switching. Ability to perform routine tasks and assist in diagnosing and troubleshooting network issues under supervision.
- Solid technical skills, including experience with ticket management systems, PC desktop support (Windows 11), Office 365 system administration, and systems such as Active Directory, Exchange, Azure, and Group Policy Management
- Demonstrated experience configuring, maintaining and troubleshooting issues with various PC desktop/laptop, audio visual, printer and other peripheral hardware.
- Familiarity with monitoring, managing, and supporting IT infrastructure, including basic server and network device management tasks.
- Ability to identify and escalate significant issues, as well as to follow established troubleshooting processes and documentation standards.
- Ability to monitor and support routine system operations, including event log analysis, patching, and configuration management, under guidance.
- Understanding of firewalls, intrusion detection/prevention systems, and access controls, aligned with defence sector standards.
- Ability to approach tasks and problems logically and methodically.
- Attention to detail for adherence to protocols and maintaining cybersecurity posture.
- Knowledge of DevOps / DevSecOps principles and practices.
- Operating system and application patch management.
- Cyber security toolsets (detect, record, monitor, analyse).
- Strong understanding of current security landscape and threats.
- Advanced Diploma and/or Bachelor’s degree in Computer Science, System Administration, or ICT.
- A workplace that believes in innovation, quality, and a work-life balance.
- A flexible, inclusive, and friendly work environment.
- Competitive remuneration.
- Salary packaging options.
- Generous study loan scheme.
- Career and skills progression through training and development.
- Access to cutting-edge technology, research, and agile project management practices.
- Mentoring and support from our experienced team members.
About the Role
The ICT Administrator provides a high-quality single point of contact, as part of the Service Desk, to Consunet and its clients. This role assists others and uses their skills and knowledge to address routine requests and captures, triages, and provides issue resolutions. Through proactive learning and hands-on experience, the ICT Administrator will contribute to the continuous improvement of the systems of the enterprise, helping to deliver reliable, secure solutions that support critical projects and align with the enterprise objectives and compliance requirements. To be considered for this role, you must be an Australian citizen.Duties include:
Essential Knowledge and Skills
Desirable Knowledge and Skills
Security Clearance
Applicants are required to be Australian Citizens and be eligible to hold and maintain an Australian Defence Security Clearance.Benefits
About Consunet
Consunet is headquartered in the Adelaide CBD with operations in Adelaide, Edinburgh (SA) and Canberra. We focus on the design, development, deployment and support of high-assurance software solutions – trusted software and systems that do exactly what they are supposed to, when and where they are supposed to do it, and with the cyber and security safeguards needed to protect it. We collaboratively work with customers to understand and solve complex problems, and to develop world-leading solutions that deliver enduring benefits. As a 100% Australian-owned and operated corporation, Consunet strives to be the country’s leading cyber and spectrum security solution developer, and trusted industry partner to the Australian Defence and cyber security communities. A strong research and development and collaboration emphasis underpins our culture of innovation and excellence. We lead with vision to deliver trusted and sustainable outcomes for discerning and astute customers.Are you seeking a challenging career with an Australian technology leader?
Consunet is a dynamic company on a rapid growth path. We are actively searching for suitably skilled Australians to join our team of trusted professionals.
#J-18808-LjbffrApply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
