Claims Support Specialist

Job Summary: We are seeking a detail-oriented and organized Claims Support Administrator to assist the Claims Team with daily operations. This role provides research and clerical support while gaining valuable insight into all aspects of the Claims Department. The ideal candidate is proactive, efficient, and eager to contribute to a collaborative team environment. Key Responsibilities:

• Process Burning Limits letters
• Open and set up new claims
• Maintain closing statistics
• Assist with invoice payment overflow
• Update and maintain the coverage tracking spreadsheet
• Record coverage denials and reservations of rights in ISI
• Process settlement requests and transactions
• Generate monthly reports on newly opened claims for the State Bar
• Maintain the directory and rate information of Defense Counsel
• Schedule and coordinate Defense Counsel File Review meetings
• Manage filing and obtain closing documents
• Prepare and submit expense reports
• Provide backup mail services as needed
• Assist with special projects and additional administrative tasks

• Strong attention to detail and organizational skills
• Ability to manage multiple tasks efficiently
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong written and verbal communication skills
• Prior experience in an administrative or legal support role is a plus