Sr Systems Integration Engineer
Job details
Takes ownership of Product portfolio blueprint from Sales Engineer and/or Product & Technology Consultant until deployment and setup is completed. • Document and share best practices, and be the API subject matter expert for internal and •external stakeholders • Responsibility for delivery of system integration at customer conversion projects from planning to delivering. • Planning - responsible for highly structured due diligence engagements to make it a successful transition. detailed understanding of customers end-to- end business operation, technologies and system architecture including interfaces design of end-to-end workflow in accordance with operational improvements proposed by Sales Engineer and/or Product & Technology Consultant delivery of detailed technical business scoping document, which identifies all cutover critical elements and highlights risks. Due Diligence executed in collaboration with Delivery Leads • Delivery installs and configures complex and/or non-standard Sabre products. ensures successful integration and configuration of all required interfaces (e.g., Mid/Back Office, Corporate Booking Engines etc.) Works closely with technology partners to ensure successful implementation and integration of their respective products. Owns Sabre installations in complex customer environments including network configuration. Executes in depth introductions and trainings to customers ambassadors for complex and/or non-standard Sabre or tech partner products. supports change management processes to help the adaption to a new system environment. • Engages other experts, developers, and resources as appropriate (Internal and external). • Identifies new technical opportunities for products, services, and revenue generation to feedback to the Sabre product organization. • Customer onsite assistance with floorwalking in a day-to-day operations (responsibility for complex products and smooth operation of end-to-end workflow) • Engages with Sales Engineer and/or Product & Technology Consultant during conversion as required to establish customer relationship. • Enables smooth transition to Product & Technology Consultant once conversion is complete. • Work closely with customer support teams & across all operational verticals
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