Kitchen Supervisor

Full time at Kitopi in Saudi Arabia

Posted on February 24, 2025

Job details

Kitopi is a creator of magical food experiences—we discover, create, and curate homegrown brands from the region, for the region. With a purpose to satisfy the world’s appetite to create joy, Kitopi owns and operates a diverse portfolio of over 200+ brands. These brands are either created, discovered, or curated with their customers in mind. Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. By July 2021, Kitopi achieved Unicorn status, becoming the fastest company in the MENA region to reach this milestone. Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS), an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region. With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, and its Engineering Hub in Krakow, Poland.

The Kitchen Admin Supervisor

The Kitchen Admin Supervisor is either a current Assistant or Junior Assistant, preferably with a food quality and cost control background. His/her primary role is to ensure stock quality, accuracy, and efficiency is kept to the highest standard. Additionally, the Kitchen Admin Supervisor will perform a set of control tasks supporting the Kitchen Manager in maintaining operational standards. Her/his work schedule needs to support timely placement of requisitions and presence during receiving of most critical deliveries (Central Kitchen, Warehouse). For that reason, it is recommended for the Kitchen Admin Supervisor to work morning or mid-shift. What You'll Do?

Places requisitions in ERP using demand planning tool, PAR levels and stock on hand.
Is responsible for checking stock on hand quality and quantity prior to placing requisitions.
Is present during receiving of deliveries from CK, WH and other suppliers. Checks quality, accuracy and quantity.
Immediately escalates any issues resulting from faulty receiving (quality, quantity, delay in delivery).
Generates variance reports, communicates shortages with various sources.
Escalates repetitive issues to Area Manager for resolution.
Follows up on additional orders. Coordinates emergency shipments when necessary.
Enters GRNs (Goods receiving notes) in ERP.
Is expert in every SOP related to receiving, ordering, inventory management. Monitors team’s adherence to those SOPs.
Provides guidance to managers and CDPs to comply with those standards during her/his absence.

Who Are We Looking For?

Experience - Previous experience working in a similar environment, high volume catering background, preferred.
Skills and Knowledge: Strong Communication skills (verbal, listening, writing, innovative, pro-active and reliable).
Education or Certification.
Good level of English is essential.
Due to new regulations, only vaccinated candidates will be allowed to join.

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