Business Advisor - Retail SME Cork.
Full time
at AIB
in
Ireland
Posted on February 24, 2025
Job details
Location: Youghal and Midleton, Co. Cork Do you want to be the trusted partner for a portfolio of our SME customers? Do you have a strong track record in building relationships with customers? Do you want to support our SME customers with their growth plans?
What Is The Role
In Retail SME, our mission is to be the trusted partner that supports our customers, empowering businesses within our community to thrive. The Cork Business team are a collaborative group that work together to drive business in the community. We currently have an exciting opportunity for a Business Advisor to join our team. The role holder will pro-actively manage and develop a portfolio of customers across several industries providing the highest standards of customer service and deliver agreed business performance. In Retail SME, we are committed to hybrid working, and the role holder will have flexibility in how they manage their portfolio, interact with the team, and drive business in the community.Key Accountabilities
- Own and manage a portfolio of SME customers across various sectors.
- Manage all aspects of the customer relationship with a strong focus on prudent credit management and generating mutually profitable relationships.
- Develop the portfolio to support our customers and seek new business opportunities.
- Complete all New Money application activities for transactions above a specified threshold in accordance with credit/risk standards.
- Be active and visible in the marketplace with regular customer and key stakeholder engagements.
- This role is part of the Fitness & Probity Regime and Individual Accountability Framework, which set out the specific requirements applicable.
What You Will Bring
- Minimum experience of 2 years in SME, with strong credit competence and broad sectoral understanding and local competitor activity.
- QFA held (however if not fully qualified, a commitment to becoming fully accredited and qualified within 12-18 months).
- A self-starter with strong customer relationship management experience to include business development, commercial negotiation & risk/portfolio management.
- Proven track record of managing and delivering targets including new business acquisition.
- Understanding and knowledge of all relevant systems including NAPS, nCino, Credit Grading, CMS, WDS, Excel, Microsoft Dynamics.
- Proven ability to build and develop strong and collaborative relationships - both internally and externally.
Why work for AIB?
We are committed to offering our colleagues choice and flexibility in how we work and live, and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers, and business requirements. Some of our benefits include;- Market leading Pension Scheme
- Healthcare Scheme
- Variable Pay
- Employee Assistance Programme
- Family leave options
- Two volunteer days per year
Key Capabilities
- Customer Focus
- Collaborates
- Ensures Accountability
- Business and Customer Knowledge and Insight
- Multitasking and Prioritisation
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