Personal Lines Insurance Executive

This is a new opportunity for a Personal Lines Insurance Executive to join a well-known insurance brand in Galway. This is a permanent position with a salary of €34,000 on offer, along with an excellent commission structure for additional earnings. There are also excellent opportunities for growth and development with great benefits available.

The Job:

• Work with team manager on call flows and volumes of calls.
• Dealing with web and queries from clients and close out sales across a suite of products.
• Coach customers through the sales process, providing benefits and covers.
• Outbound to potential customers to advise of products and covers available and close out sale.
• Work on specific campaigns with the team manager on driving additional sales.

• Build effective working relationships with all customers by establishing trust, anticipating needs, sharing information, and meeting commitments.
• Deal with any issues that customers may have with queries, quotes, etc.

• Portray a professional image to meet or exceed customer service standards.
• Take personal responsibility for delivering the highest level of accuracy and quality in your work.
• Deal with requests and enquiries from customers, staff, and management in a professional and timely manner.
• Work as part of a team environment to ensure all customer needs are met.
• Work together to ensure the team is on track to meet monthly and yearly targets.

• Work with the team manager and compliance teams in ensuring that quality of file records meets prescribed standards.

• Preferable to have a strong sales or customer service background.
• At least 1 year of relevant Insurance experience.
• Compliant with the Central Bank Minimum Competency Requirements - APA (Personal General Insurance) as a minimum requirement with a willingness to progress to further educational qualifications as required.
• An enthusiastic and flexible approach.
• The ability to work in a fast-paced, constantly evolving environment.
• Strong IT skills; Relay/Applied knowledge an advantage.

• Possess a can-do attitude and be open to rapid and evolving changes as our digital journey progresses.
• The ability to prioritize workloads and adapt to unforeseen events.
• A good degree of personal organization and a structured approach to time and resource management.
• Commitment to their own professional development.
• Sales driven, enjoys fast-paced sales activity.
• Customer focused, working always with the customer-first approach in line with the company culture.
• Demonstrate strong Product & Technical Knowledge with a willingness to become a product expert.

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