Job details
Quality Manager Location: Blackburn, UK Salary: up to £80,000 About the Role We are seeking a Quality Manager to lead and drive quality improvements within a manufacturing environment. This is a critical role in ensuring adherence to quality standards, reducing quality-related costs, and improving customer satisfaction. The ideal candidate will be passionate about fostering a strong quality culture, maintaining compliance, and championing continuous improvement initiatives. Key Responsibilities
- Lead efforts to instill a strong quality-focused culture throughout the organization.
- Maintain and enhance the ISO 9001:2015 Quality Management System .
- Develop and execute a robust inspection and audit plan, including statistical process control (SPC).
- Oversee the customer complaints system, utilizing root cause analysis methods (8D, 5-Why, Fishbone) to resolve issues and prevent recurrence.
- Collaborate with production teams to meet customer quality requirements and resolve specification issues.
- Monitor supplier performance and manage Supplier Corrective Actions (SCARs).
- Supervise and direct the quality inspection team to ensure daily operational excellence.
- Present statistical data in graphical formats and drive implementation of quality improvement programs.
- Experience: Quality leadership experience within manufacturing.
- Certifications: Six Sigma Green Belt, ISO Lead Auditor, or ASQ Certified Quality Engineer/Manager are desirable.
- Strong understanding of ISO 9001:2015 standards, structured problem-solving methodologies, and inspection techniques.
- Proven ability to lead teams, resolve customer issues, and implement process improvements effectively.
- Exceptional communication, leadership, and organizational skills.
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