Ambulance Support Coordinator

Are you an experienced, dedicated, and passionate scheduling superstar or keen to learn? Love a challenge and thinking outside the box? If that sounds like you, we would love you to join our team! St John Ambulance Australia (NT) Inc. (St John NT) is the Territory’s leading provider in emergency medical response and preparedness. We have a mission to save lives and build community resilience to improve the safety and healthcare for all Territorians. All of our output is underpinned by our highly performing Ambulance Support Coordinator team. We are seeking a dedicated Ambulance Support Coordinator to join our team for a 12-month full-time maximum term contract and play a key role in ensuring high-quality operational planning and coordination for the entire NT ambulance service. Job Overview: The Ambulance Support Coordinator will provide high-level operational roster planning and resource modelling to maintain consistent service delivery across the ambulance service. Key responsibilities will include:

• Rostering of Ambulance Operational Staff in regions across the NT
• Roster planning and resource allocation, including long-term roster development
• Operational support with rostering of short-term shift coverage
• Administration support for major events, major incidents, and disasters
• External client relations for information requests
• Administrative support for Ambulance regional management

To be successful in this role, we are looking for a positive, can-do attitude to complement an already well performing team. You will be a dynamic, quick-thinking professional with strong communication skills. The successful applicant will have administrative skills with relevant experience to deliver effective roster planning and resource management. In addition, you will be proactive, solutions-focused, a team player and have the ability to develop functioning workplace relationships. Ideally, the successful applicant will have the following:

• Understanding or ability to learn rostering processes and systems in a shift work environment.
• Highly organised with exceptional time-management skills and the ability to prioritise work effectively.
• The capability to work independently and within a team, managing multiple priorities and competing demands.
• Ability to adapt to changing demands in a dynamic environment.
• Sound knowledge of legislation, awards, policies, and procedures relevant to rostering management processes.
• Strong computer literacy, including Microsoft Office, databases, and computer software packages.

If you have the skills and experience to take on this challenging yet rewarding role, please apply today. Ideally our preferred applicant would be located in Darwin, but we are willing to consider other NT locations for the right candidate. Employment with St John NT is subject to criminal history check and a Working with Children clearance (Ochre Card). #J-18808-Ljbffr