Home Saudi Arabia Service Delivery manager - Drilling & Completions Fluids
Home Saudi Arabia Service Delivery manager - Drilling & Completions Fluids
Service Delivery manager - Drilling & Completions Fluids
Job details
Do you love leading and motivating successful teams? Are you a Service Delivery Manager that is motivated to deliver? Join our team! A leader in the Energy Technology Industry. Baker Hughes offers opportunities for qualified people who want to grow in our high-performance organization. Our leading technologies and our ability to apply them safely and effectively create value for our customers and shareholders. Partner with the best As Service Delivery Manager, you will manage the company operations for allocated areas in Saudi Arabia. You will act as the primary resource on all issues related to execution of services. This includes cost/budget compliance, well-site execution, resource allocation and management as well as team leadership.
- Ensuring all activities are carried out in line with our non-negotiables and cultural pillars
- Participating in local business performance reviews meeting with key accounts
- Managing Application Engineers, Service Delivery Coordinators, Sales and Field personnel.
- Identifying any gaps in local capabilities and developing improvement plans to ensure compliance with global standards
- Fielding incident management process reporting, root cause determination, corrective actions and closure. Monitor KPI to evaluate effectiveness
- Delivering Service delivery and Financial KPIs for their areas.
- Focusing on Customer centricity and customer management.
- Handling revenue margins, risks and opportunities
- Being responsible for cashflow/billing and collections targets as designated by Product Line Director
- Have Bachelor’s degree in engineering or scientific discipline from an accredited university
- Have at least 10 years of experience in an operational role within the Oil & Gas industry.
- Have at least 3 years as DCF service delivery coordinator role in Saudi Arabia.
- Have 5+ years of Leadership and Management experience
- Have excellent leadership, great interpersonal, influencing and planning skills
- Have the ability to manage, develop, coach and mentor teams across organizational boundaries
- Have a demonstrated ability to work in a global matrix organization
- Have an understanding of P/L and technical job planning requirements
- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits
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