Senior Technical Manager - Hawk / Patriot Sustainment (Jeddah)
Job details
Date Posted: 2025-01-30 Country: United States of America Location: RMA99: RTN Remote, Massachusetts Position Role Type: Unspecified At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. Raytheon is looking for a Senior Technical Manager to provide technical guidance support for our HAWK and Patriot Sustainment Contract (HPSC) team. In this role, you will report to the Program Manager. Your primary focus is on providing technical oversight with a special emphasis on the Patriot Missile system, ensuring effective maintenance and maintenance direction. You will serve as a crucial interface between the customer, field service, and various entities in the Continental US (CONUS) and Outside the Continental US (OCONUS) and are responsible for meeting contractual (cost, schedule, and performance) commitments. You will maintain accountability and authority for assigned personnel within the program. This Accompanied position will be onsite in Jeddah, Saudi Arabia for an international assignment with additional compensation. Extensive travel within Saudi Arabia and the United States may be required. What you will do
- Provide technical support to the team, fixing faults and providing guidance for technical details with technicians and engineers in the field.
- Manage a geographically dispersed, highly skilled team of Field Engineers maintaining and motivating a high performing team.
- Interface with the Royal Saudi Air Defense Forces (RSADF) and other stakeholders on technical, training, and employment support.
- Responsible for program staffing: sourcing, interviewing, and working with Talent Acquisition to find qualified candidates to meet customer and contract requirements.
- Manage entire Performance Development cycle and compensation planning (employee performance reviews, documenting and communicating disciplinary action, develop and implement improvement plans if needed etc.).
- Lead the HSPC Technical team, ensuring effective achievement of program milestones, and actively participate in technical activities to mentor and guide the team.
- Develop staffing plans and administer overall direction of the team, fostering growth through mentoring, development, and onboarding of new hires.
- Highlight and reward employee accomplishments and effectively communicate company information.
- Know, communicate, and apply Raytheon policies, procedures, and practices.
- Work closely with functional organizations (Program Management Office, Human Resources, Security, EHS etc.) to resolve employee issues.
- Support the success of the program (technical, cost, and schedule) through effective team management.
- Participate in Program Reviews and customer meetings as needed.
- Advocate for process improvement (CORE) and implement efficiency measures.
- Typically requires a bachelor’s in science, Technology, Engineering, or Mathematics (STEM) and a minimum of 10 years of prior engineering experience, or an Advance Degree in a related field and a minimum of 8 years’ experience.
- Experience managing product non-conformances and providing technical guidance for material review.
- Experience with Patriot and Global HAWK programs.
- Experience developing technical professionals in a field environment.
- Experience with tracking, evaluating, and reporting with On-the-Job Training (OJT) team.
- Familiarity with Six Sigma, Achieving Competitive Excellence (ACE), and/or Customer Oriented Results and Excellence (CORE) principles and resources, reflecting a continuous improvement mindset.
- Active and transferable U.S. government issued SECRET security clearance is required prior to start date.
- U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
- Experience working in the Middle East.
- Proficiency in Microsoft Office, including Microsoft Project.
- Excellent written and verbal communication skills for effective interaction with technical and non-technical personnel.
- Ability to interface effectively with internal and external customers.
- Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
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