Job details
When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information. ABOUT TREND MICRO Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit POSITION OVERVIEW The Sales Engineer (SE) with (MMEA/KSA) will focus on Trend Micro solutions and play a crucial role in driving the sales of our security solutions, particularly those offered by Trend Micro. This role involves providing technical expertise to customers, understanding their security needs, and presenting tailored Trend Micro solutions. The position requires a combination of technical proficiency, excellent communication skills, and a deep understanding of cybersecurity, specifically within the Trend Micro ecosystem. PRIMARY RESPONSIBILITY Technical Expertise:
- Demonstrate expertise in cybersecurity, threat intelligence and Trend Micro's security solutions our platform Vision One, showcasing their capabilities in protecting against advanced threats.
- Collaborate with Trend Micro's technical teams to stay updated on the latest threat landscapes and security technologies, ensuring in-depth knowledge of Trend Micro products.
- Work closely with the sales team and partners to articulate how Trend Micro solutions effectively address specific security challenges, such as ransomware protection and cloud security.
- Customize presentations to showcase successful implementations of Trend Micro's solutions in real-world scenarios, emphasizing their impact on improving overall cybersecurity posture.
- Engage with clients to understand their IT architecture and security requirements, providing expert guidance on how Trend Micro solutions can be tailored to meet their unique needs.
- Collaborate with Trend Micro's technical support team to ensure prompt resolution of any post-sales technical issues and maintain high levels of customer satisfaction.
- Foster relationships with Trend Micro and cybersecurity related user communities and forums to stay connected with the latest user experiences and challenges.
- Collaborate with Trend Micro's marketing team to create technical content that highlights the advantages of Trend Micro solutions.
- Provide input into the development of sales collateral, offering insights into competitive advantages of Trend Micro solutions.
- Represent the organization at Trend Micro events, conferences, and webinars to strengthen partnerships and contribute to industry knowledge.
- Technical proficiency
- Sales acumen
- Customer-focused mindset
- Problem-solving skills
- Team collaboration
- Adaptability to evolving cybersecurity landscape
- Exposure to security software solutions like Firewall, Content Security, Intrusion prevention, encryption, data leakage, data protection and monitoring security will be added advantage.
- Good written and spoken communication skills in English.
- A strong interest in all aspects of cybersecurity and a passion for customer security.
- Excellent understanding of public cloud technologies such as AWS and Azure.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven 5+ years of experience in a technical sales or sales engineering role, preferably with a focus on Trend Micro cybersecurity solutions.
- In-depth understanding of IT infrastructure such as servers, endpoints, applications, cloud and network security and related technologies.
- Excellent communication and presentation skills.
- Ability to articulate technical concepts related to solutions to both technical and non-technical audiences.
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