Job details
Job Responsibilities
- Basic understanding of sales principles and customer service practices.
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- MUST HAVE KNOWLEDGE IN WINES/ALCOHOLIC BEVERAGES
- You have at least 1 year experience within a Customer Service role, ideally within the Retail and Wines & Spirits industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You have working knowledge of CUSTOMER SERVICE.
- You are a strong networker & relationship builder.
- You are a strong team player who can manage multiple stakeholders.
- You are highly goal driven and work well in fast paced environments.
- Proficiency in English & Russian/Mandarin language.
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Hiring company
Snaphunt
-
Telemarketing Course Oxford Home Study CollegeAED 227
AED 1,928Duration: 200 Hours -
Call Centre & Customer Service Beginner Alpha AcademyAED 101
AED 1,028Duration: Upto 8 Hours
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