Job details
The Sales Coordinator will provide administrative and operational support to the sales team ensuring efficient order processing, customer satisfaction, and seamless communication between clients, suppliers, and internal teams. Sales Support and Coordination:
- Assist the sales team in preparing quotations, proposals, and contracts.
- Process and track orders ensuring accuracy and timely delivery.
- Coordinate with clients to understand requirements and provide product information.
- Maintain and update customer records in the CRM system.
- Handle customer inquiries, complaints, and follow-ups in a professional and timely manner.
- Collaborate with the warehouse and logistics teams to manage stock levels and ensure timely delivery of materials.
- Monitor and track shipments updating customers on the status of their orders.
- Act as a liaison between the sales, procurement, and logistics teams to ensure smooth operations.
- Support the sales team with market research and competitor analysis.
- Maintain accurate documentation of sales orders, invoices, and delivery notes.
- Generate sales reports, performance metrics, and forecasts for review by management.
- Organize and schedule meetings, sales presentations, and training sessions.
- Manage correspondence, emails, and phone calls related to sales inquiries.
- Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
- 3 years of experience in sales coordination, preferably in the construction or building materials industry.
- Knowledge of construction materials, products, and industry trends is a strong advantage.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Experience with CRM systems and sales tracking tools.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
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