Sales Associate
Job details
Key Responsibilities: • Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them • Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success • Be a role model for customer service and meeting or exceeding customers expectations • Share your customer service experience and train selected team members to fine-tune their service skills • Be a resource for Retail Professionals in dealing with complex customer service situations • Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values • Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers • Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories • Adhere to all established policies and procedures • Execute and maintain established Visual Merchandising and In-Store Communication standards • Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor • Perform all store operations in a safe, effective and efficient manner • Collaborate productively and respectfully with team members • Make yourself available to support other team members when needed • Complete all applicable training programs and effectively apply the learning on the job • Seek coaching and learning opportunities to continually improve your performance Knowledge, Skills and Abilities: • Strong communication and organization skills • Relationship building • Strong leadership qualities Minimum Qualifications: • Preferably a minimum of 3 years leading a retail team in sports/fashion • Fluency in Russian/Chinese #J-18808-Ljbffr
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