Director- Commercial Real Estate

Core Responsibilities:

• Manage the business of the assigned team through the designated Coverage team and their performance.
• Partner with the Real Estate department in service delivery, working independently to grow revenue for the Bank while managing risk in the portfolio. Develop credit skills and a good understanding of acceptable risk/reward parameters for customers, empowered with authority to handle exceptions and resolve customer service issues.
• Handle customer inquiries and service-related issues proactively to focus on cross-selling other complex products.
• Possess good customer and corporate product knowledge, effective problem-solving, and interpersonal skills to satisfy customers, meet performance targets, and work effectively with various parties to achieve results.
• Maintain a level of zero expiry for all assigned tasks.
• Achieve the annual target for performing loans assigned by Senior Management.
• Cross-sell GFM GTB products and all other relevant products to benefit customers.
• Maintain NPL below 4%. Conduct timely Credit Review/Renewal.
• Ensure satisfactory audit reports.
• Deliver superior customer service by acting as a client service manager, proactively helping customers resolve problems.
• Enhance credit analysis skills.
• Ensure that all internal processes for the existing portfolio are met in line with Bank policies & procedures.
• Adhere to procedures and processes in documentation of call reports, KYC, and all operational matters. Turn around new bank proposals as per agreed SLA.

• Sound knowledge of appraisals, financial modeling, and legal/regulatory environments.
• Ability to communicate both verbally and in written presentations.
• Ability to manage people and work under pressure.
• Capable of organizing workload and meeting deadlines.
• Knowledge of interpretation and appraisal of financial statements/feasibility reports.
• Function within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.
• Authorized to take decisions as per the approved authorization matrix.

• Finance/Business-related Bachelor's/Master's degree; professional qualification in accounting will be an advantage.
• English/Arabic language knowledge is preferable.