Guest Service Agent
Full time
at AccorHotel
in
Online
Posted on February 24, 2025
Job details
Guest Service Agent First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
- Greet check-in, respond to requests, and settle accounts while providing exceptional service.
- Take the initiative to add a personalized experience.
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through upselling.
- Service-focused personality is essential; experience is an asset.
- Prior experience working with Opera / Opera cloud or a related system.
- Fluency in English & Arabic; additional languages are a plus.
- Bachelor's or diplomas/certifications are required.
- Worked in a 5-star hotel or relevant experience is a must within the hotel industry.
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
