Spa Therapist
Job details
As a Spa Therapist at Banyan Tree Dubai you will be responsible for providing exceptional spa treatments and ensuring that each guest enjoys a peaceful rejuvenating experience. Your role will involve delivering personalized services tailored to the unique needs of each guest while maintaining the highest standards of professionalism and care. Key Responsibilities:
- Personalized Treatments: Provide a variety of spa treatments including massages, facials, body scrubs, and other wellness services tailored to the specific needs of each guest.
- Guest Consultation: Conduct thorough consultations with guests to understand their preferences, health concerns, and desired outcomes ensuring the treatment is customized for maximum benefit.
- Professional Service: Maintain high standards of hygiene and professionalism ensuring a relaxing and therapeutic experience for each guest.
- Guest Care: Ensure that all guests feel welcome, comfortable, and relaxed attending to their needs before, during, and after their treatment.
- Product Knowledge: Have a deep knowledge of the spa's products and services offering expert recommendations and upselling where appropriate to enhance the guest experience.
- Team Collaboration: Work closely with other spa therapists, the spa manager, and front-of-house staff to ensure a seamless experience for each guest.
- Sanitation and Cleanliness: Ensure that all spa rooms, equipment, and tools are cleaned and sanitized in accordance with health and safety regulations maintaining a high level of cleanliness at all times.
- Training and Development: Stay updated on the latest spa trends, techniques, and wellness practices to continuously improve and develop your skills.
- Experience: At least 2 years of experience in a similar role within a luxury spa environment.
- Certification: Relevant certifications in massage therapy and spa treatments including internationally recognized qualifications (e.g. ITEC, CIDESCO, CIBTAC).
- Skills: Strong knowledge of various massage techniques, body treatments, skincare, and wellness practices.
- Communication Skills: Ability to communicate effectively with guests offering personalized recommendations and building rapport.
- Customer Focused: A passion for delivering exceptional guest experiences and attention to detail.
- Physical Stamina: Ability to perform physical treatments for extended periods while maintaining energy and focus.
- Positive Attitude: A friendly, approachable, and caring demeanor with a commitment to delivering outstanding service and contributing to the overall wellness journey of each guest.
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