Housekeeping Supervisor
Job details
Join to apply for the Housekeeping Supervisor role at Sofitel Mumbai BKC . Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. Company Description By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit . Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description
- To supervise the Housekeeping operations ensuring that the hotel standards and procedures are fully known and followed.
- To supervise that all designated rooms are prepared as per standards and according to guest requests and needs.
- To develop staff motivation and performance through daily trainings and regular “refresher” courses.
- To ensure a close co-ordination with the Front Office, Engineering, Food and Beverage as well as the Guest Relation regarding guest requests.
- Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests.
- Ensure employees are informed daily about priorities to personalize service.
- Service focused personality is essential.
- Previous experience in a similar leadership role is an asset.
- Prior experience working with Opera or a related system.
- Strong interpersonal and problem-solving abilities and the ability to lead by example.
- Positive attitude, Discipline.
- Highly responsible & reliable.
- Eye for detail, Helpful.
- Fluency in English.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Hospitality
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