Home Saudi Arabia IT Help Desk Specialist / network technician
Home Saudi Arabia IT Help Desk Specialist / network technician
IT Help Desk Specialist / network technician
Job details
Support and maintain computer systems, desktops, and peripherals which include installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. Responsibilities:
- Install and configure computer hardware operating systems and applications.
- Monitor and maintain computer systems and networks.
- Help users through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
- Troubleshoot system and network problems and diagnosing and solving hardware/software faults.
- Replacing parts as required.
- Provide support, including procedural documentation and relevant reports.
- Follow diagrams and written instructions to repair a fault or set up a system.
- Support the roll-out of new applications.
- Setting up new users' accounts and profiles and dealing with password issues.
- Respond within agreed time limits to call-outs.
- Work continuously on a task until completion (or referral to third parties, if appropriate).
- Prioritize and manage many open cases at one time.
- Working technical knowledge of network and PC operating systems, including [Windows Workstations, Windows Servers, Vmware, Linux].
- Extensive application support experience with [IP Scanners, Repairing S/W tools and converters, Client Antivirus, Remote management Agents (Remote Admin, Remote Assistance, Desktop remote Connection), Exchange Clients (MS Outlook, Outlook Express, Outlook WEB Mail), VPN client connections, Client Firewalls].
- Working technical knowledge of current network hardware, protocols, and standards, including [ADSL Modems and Routers, Indoor and Outdoor Wireless AP, Switches, Patch Panels, Printers, Different Types Scanners, TCP/IP protocol and Related Commands (Telnet, ping, Tracert, route, IPConfig, netstat), POP3, SMTP, DHCP].
- Good knowledge in CCTV systems installing, repairing, troubleshooting (hardware/software).
- Working in multi sites.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication abilities.
- Ability to work independently and as part of a team.
- Proactive attitude towards learning new technologies.
- Customer-focused approach with a commitment to service excellence.
- Adaptability to changing priorities and environments.
- Experience in a fast-paced IT support environment.
- Strong organizational skills and ability to manage multiple tasks.
- Willingness to work flexible hours if needed.
- Ability to handle stressful situations with professionalism.
- Proficiency in Windows and Linux operating systems.
- Experience with network troubleshooting tools and techniques.
- Knowledge of TCP/IP, DNS, DHCP, and VPN technologies.
- Strong understanding of hardware components and peripherals.
- Familiarity with help desk software and ticketing systems.
- Excellent interpersonal skills for effective user support.
- Ability to document technical procedures clearly.
- Basic knowledge of cybersecurity principles.
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
Hiring company
شركة أعمال المجد للصناعة
Similiar Jobs that might interest you
Lng Sales & Marketing Specialist
Saudi Aramco (ASC)... companies by market capitalization. Job Overview We are seeking an LNG Sales & Marketing Specialist to ...
Saudi Arabia 30 days ago
Manufacturing Knowledge Mgmt. Specialist
Saudi Aramco (ASC)... by market capitalization. Overview We are seeking a Manufacturing knowledge Management Specialist ...
Saudi Arabia 30 days ago
Manufacturing Knowledge Mgmt. Specialist
Saudi Aramco... by market capitalization. Overview We are seeking a Manufacturing knowledge Management Specialist ...
Saudi Arabia 30 days ago
Content Development Specialist
Saudi Aramco (ASC)... market capitalization. Overview We are seeking a Content Development Specialist ... branding, marketing communications, ...
Saudi Arabia 30 days ago
Content Development Specialist
Saudi Aramco... market capitalization. Overview We are seeking a Content Development Specialist ... branding, marketing communications, ...
Saudi Arabia 30 days ago
HSE Technician
NES Fircroft... and work permits, to providing market-leading benefits packages and accommodation ...
Saudi Arabia 30 days ago
Flare & Relief Systems Specialist Engineer
Saudi Aramco (ASC)... the world, we combine market discipline with a generations' ... a Flare & Relief Systems Specialist Consultant, you will be ...
Saudi Arabia 30 days ago
Flare & Relief Systems Specialist Engineer
Saudi Aramco... the world, we combine market discipline with a generations' ... a Flare & Relief Systems Specialist Consultant, you will be ...
Saudi Arabia 30 days ago
Technology Development Specialist
Saudi Aramco (ASC)... Storage (CCS) Technology Development Specialist to join ... growth markets. The CCS Technology Development Specialist will ...
Saudi Arabia 30 days ago
Ccs Technology Development Specialist
Saudi Aramco (ASC)... CCS Technology Development Specialist to join its ... growth markets. The CCS Technology Development Specialist will ...
Saudi Arabia 30 days ago
Global Oil Supply Specialist
Saudi Aramco (ASC)... market capitalization. Overview We are seeking a Global Oil Supply Specialist ... Global Oil Supply specialist will provide ...
Saudi Arabia 30 days ago
Global Oil Supply Specialist
Saudi Aramco... market capitalization. Overview We are seeking a Global Oil Supply Specialist ... Global Oil Supply specialist will provide ...
Saudi Arabia 30 days ago
CCS Technology Development Specialist
Saudi Aramco... CCS Technology Development Specialist to join its ... growth markets. The CCS Technology Development Specialist will ...
Saudi Arabia 30 days ago
Technology Development Specialist
Saudi Aramco... Storage (CCS) Technology Development Specialist to join ... growth markets. The CCS Technology Development Specialist will ...
Saudi Arabia 30 days ago
Global Refinery Lp And Modelling Specialist
Saudi Aramco (ASC)... Specialist to join the Global Analysis Department, within Strategy & Market ... LP and modelling specialist will be ...
Saudi Arabia 30 days ago
Global Refinery LP And Modelling Specialist
Saudi Aramco... Specialist to join the Global Analysis Department, within Strategy & Market ... LP and modelling specialist will be ...
Saudi Arabia 30 days ago
Well Intervention Specialist
Saudi Aramco (ASC)... market capitalization. Overview We are seeking a Well Intervention Specialist ... . The Intervention Specialist will be ...
Saudi Arabia 30 days ago
Well Intervention Specialist
Saudi Aramco... market capitalization. Overview We are seeking a Well Intervention Specialist ... . The Intervention Specialist will be ...
Saudi Arabia 30 days ago
Plng & Perf Mgmt Specialist
Saudi Aramco (ASC)... market capitalization. Overview We are seeking a Legal Operations specialist ... opportunities . As the specialist, you will ...
Saudi Arabia 30 days ago
Why are you reporting this job?
Job has expired Cannot view this pageAlternatively, you may click on the link below or copy/paste it into your browser.
https://sa.jooble.org/external/-4470041579608130305?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_sa&extra_ars_request_id=b9d6933666cee441aa7c5a589de1f2dd