Relationship Manager (Reserved Credit Card/Hybrid/HNW/Banking) - GL
Job details
We are seeking an experienced and results-driven Relationship Manager to join our client team in one of the top foreign bank, focusing on our Reserve Credit Card portfolio. As a Relationship Manager, you will be responsible for managing and growing a portfolio of high-value cardmembers, delivering exceptional customer experiences, and driving business growth through strategic relationship building and targeted sales initiatives. Job Highlights:
- Salary up to $6,000
- Location: Changi Business Park
- 18 Months Contract (Renewable)
- Flexible Hours When Required – Standard hours are 9AM – 6PM, but availability may be needed for international clients outside business hours or weekends.
- Hybrid Work Arrangement – Work remotely with in-person client meetings as needed (travel expenses claimable).
- Hybrid Work: 3 days in-office, 2 days WFH.
- Manage and grow a portfolio of high-value Reserve Credit Card cardmembers, ensuring exceptional customer experiences and loyalty
- Develop and maintain strong relationships with cardmembers, understanding their financial needs and providing tailored solutions
- Identify and pursue new business opportunities, increasing card usage and driving revenue growth
- Collaborate with internal stakeholders, including sales, marketing, and risk teams, to ensure aligned strategies and effective communication
- Stay up-to-date on industry trends, competitor activity, and market developments, applying this knowledge to inform relationship management strategies
- Meet and exceed sales, revenue, and customer satisfaction targets, contributing to the overall success of the Reserve Credit Card portfolio
- Bachelor's degree in Business, Finance, or a related field
- Experience working with high-net-worth individuals or ultra-high-net-worth clients
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