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Home UAE Sales Engineer

Sales Engineer

Full time at United Gulf Equipment Rentals LLC in UAE
Posted on February 23, 2025

Job details

Roles & Responsibilities

  1. ITIL – Incident / Problem / Change Management
  2. SLA – P1 / P2 / P3 / P4
  3. Experience on ITSM Tools
  4. Working experience on Asset Management
  5. Experience in Operating System installation and configuration
  6. Ability to resolve issues related to Email / Teams / Outlook / Zoom
  7. Handle troubleshooting queries
  8. Handle Wi-Fi issues
  9. Understanding of administration command prompt
  10. Able to assist frustrated in-house employees facing computer issues
  11. Hands-on experience with Windows / Linux / Mac OS environments
  12. Working knowledge of office automation products and computer peripherals, like printers and scanners
Key Skills Customer Service Employment Type: Full Time Department / Functional Area: Helpdesk, Customer Service, Telecalling #J-18808-Ljbffr

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