Job details
Roles & Responsibilities
- ITIL – Incident / Problem / Change Management
- SLA – P1 / P2 / P3 / P4
- Experience on ITSM Tools
- Working experience on Asset Management
- Experience in Operating System installation and configuration
- Ability to resolve issues related to Email / Teams / Outlook / Zoom
- Handle troubleshooting queries
- Handle Wi-Fi issues
- Understanding of administration command prompt
- Able to assist frustrated in-house employees facing computer issues
- Hands-on experience with Windows / Linux / Mac OS environments
- Working knowledge of office automation products and computer peripherals, like printers and scanners
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Hiring company
United Gulf Equipment Rentals LLC
-
Closing Techniques Certificate New Skills AcademyAED 88
AED 1,098Duration: Upto 8 Hours -
AED 37Duration: Upto 6 Days
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