Job details
Grand Vision Events Management is a dynamic and professional service provider specializing in Facility Management, Recruitment, and Events Management. We are committed to delivering top-tier solutions that enhance efficiency, productivity, and seamless experiences for businesses and individuals. The Role You Will Be Responsible For
- Basic understanding of sales principles and customer service practices.
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- MUST HAVE KNOWLEDGE IN WINES/ALCOHOLIC BEVERAGES
- You have at least 1 year experience within a Customer Service role, ideally within the Retail and Wines & Spirits industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You have working knowledge of CUSTOMER SERVICE.
- You are a strong networker & relationship builder.
- You are a strong team player who can manage multiple stakeholders.
- You are highly goal driven and work well in fast-paced environments.
- Proficiency in English & Russian/Mandarin language.
- Good communication skills and interpersonal skills.
- Opportunity within a company with a solid track record of performance.
- A role that offers a breadth of learning opportunities.
- Leadership Role.
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Hiring company
NEW GRAND CAREER SOLUTIONS
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Advanced Diploma in Customer Service John AcademyAED 100
AED 1,469Duration: Upto 14 Hours -
Customer Service Study 365AED 119Duration: Upto 38 Hours
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