Senior Client Executive
Full time
at aon hewitt
in
Australia
Posted on February 22, 2025
Job details
- Excellent career progression opportunity for someone looking to excel their career in insurance by leading key client acquisition and renewal to provide exceptional customer experience
- Hybrid role, work from home and our Parramatta, Perth, Brisbane or Melbourne office
- Tight knit and collaborative team environment Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. Senior Client Executive Real Estate, Affinity Are you looking for the next step in your broking career? This role is a senior broking role that will deliver the growth strategy to further embed Affinity within the dynamic real estate industry in Australia. You will be responsible for building relationships with clients with a focus on client retention and portfolio growth. What the day will look like Leveraging your broking expertise to drive client retention & portfolio growth through direct and existing channel partnerships in line with the growth & retention strategy.
- Responsible for portfolio of clients driving strong customer service experience to achieve retention & growth aspirations in line with clear KPI’s
- Advocate for customers using strong technical broking knowledge & insurer negotiations to achieve the best outcome for customers
- Partner with internal & external stakeholders to create value that exceeds customer expectations
- Cultivate and develop relationships with key real estate insurer partners and key clients leading to new opportunities & strengthen existing relationships
- Acting as technical referral point for colleagues to collaborate & share your product expertise where required
- Participate in self-training and mentoring sessions to keep knowledge up to date
- Deliver the annual strategy focused on client value creation
- Actively participate in and support Business Development activity and be available for joint client/prospect meetings as/where required
- 3-5 years proven technical broking experience managing a portfolio of clients
- RG146 Tier 1 qualification (required) and/or Diploma of Broking (advantageous)
- Commercial understanding of business and the Insurance market including ability to deliver and report on financials
- Independent operator, high emotional intelligence with strong negotiation and communication skills
- A self-starter who is adaptable, focussed and self-disciplined, with strong interpersonal skills and a can-do attitude
- Strong technical knowledge of foundation insurance products required by small businesses in Australia (including but not limited to Professional Indemnity, Business Package, Management Liability, Motor Vehicle, Cyber Liability, Workers Compensation)
- Possesses strong analytical and problem-solving capability
- Experience using Salesforce in a sales environment (desired)
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