Food and Beverage Team Leader

Pullman Palm Cove, 5 Triton Street, Palm Cove, Queensland, Australia Req #4251 Monday, 17 February 2025 Are you ready to take your career to paradise? Join the team at Pullman Palm Cove Sea Temple Resort & Spa , a luxurious retreat located on the stunning southern end of Palm Cove beach, just 25 minutes north of Cairns. At this idyllic resort, you will play a key role in creating exceptional dining experiences for our guests. Our renowned Temple of Tastes restaurant offers sophisticated cuisine and award-winning service, setting the stage for unforgettable meals. The Lagoon Bar, nestled beside our expansive pool, provides a vibrant atmosphere where guests can unwind with refreshing cocktails and light snacks. For those seeking privacy, our in-room dining service delivers indulgent meals directly to their elegant accommodations. The resort also boasts versatile conference and event spaces, accommodating up to 80 guests. From dream weddings to corporate gatherings, you will contribute to creating seamless and memorable events. Purpose As a Food & Beverage Team Leader, you play a significant role in organising various dining experiences. Your primary goal is to guide a cohesive team, ensuring smooth food and beverage operations. Your dedication to precision, guest satisfaction, and teamwork will be essential for the success of every dining experience. Primary Responsibilities

• You set the pace and lead by example during busy service periods
• Collaborate with the team and spark motivation to attain exceptional results together
• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
• Upselling isn't just about numbers; it's about crafting an unforgettable experience that leaves our guests craving for more
• When challenges arise, your ability to transform obstacles into opportunities shines
• Proactively source information to increase your product knowledge

Skills and Experience

• Proficiency in food & beverage protocols, encompassing table & event service, beverage expertise, and coffee crafting skills
• Confidence in communicating with guests and colleagues for seamless teamwork
• Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required
• Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
• Passion for engaging with patrons and collaborating within a team of diverse professionals

Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe. Join us at Pullman Palm Cove Sea Temple Resort & Spa and elevate your career while living in one of Australia's most breathtaking locations. #J-18808-Ljbffr