Client Manager, Major Accounts
Full time
at aon hewitt
in
Australia
Posted on February 22, 2025
Job details
- We currently have multiple roles available across the Global & Corporate team
- Service a substantial and varied client portfolio
- Highly successful and collaborative team with proven record of success Client Manager, Global & Corporate (Major Accounts) A core Client Segment within Aon Risk Solutions, Corporate & Global specializes in the provision of exceptional Insurance and Risk Management Services to a broad portfolio of National and top ASX listed businesses, including major multinational organisations. Our investment in this client segment continues and you will be joining an expanding team. The Client Manager is responsible for service delivery for a key portfolio of Global & Corporate clients and is considered a key driver to our long-term growth ambitions in this segment. This is a hybrid role with the flexibility to work both virtually and from our Aon Melbourne office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like
- Managing several major multinational clients
- Providing a high level of client service to enable effective client relationship management
- Contributing to the strategic direction of the Global & Corporate business
- Manage daily client enquiries pertaining to the management of their risk and insurance programs, including claims
- Identifying development opportunities for designated portfolio and designing appropriate servicing solutions
- Achieving budgeted revenue for retention, and growth on existing and new business
- Gathering client information to enable renewal negotiations, calculating premiums, binding covers, and preparing invoices and follow-up documentation with clients
- Working with our Client Service Support, Broking, Claims and the wider Aon Global network to deliver optimised outcomes for the client
- Providing mentorship to support staff.
- Strong negotiation and relationship building skills with exceptional communication abilities
- Extensive experience within the insurance market managing a portfolio of clients
- Strong technical understanding of a broad range of insurance products and risk solutions
- Experience in handling large claims
- Excellent cross selling abilities
- Experience dealing with local & global insurance market, including Lloyd’s
- A high level of understanding of client profitability
- A keen entrepreneurial spirit and flare for business development
- Exceptional and pro-active client relationship management capabilities, which includes attracting, retaining and growing clients
- Demonstrated competency in Microsoft Word, Excel and Power Point products
- A high degree of resilience and an outcome focused approach.
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