IT Engineer
Job details
Position: ITEngineer Qualification: 3rd Level Qualification in a Software/IT/Computer Science discipline Location: Office based, Dundalk location, Co Louth, Ireland. About XOCEAN XOCEAN is an ocean data company we collect data for clients ranging from mapping the seabed to monitoring the environment. However, we do this differently, instead of using conventional crewed survey ships, we have developed a marine robotic system known as an Uncrewed Surface Vessel (USV). Overview The successful candidate will be involved in the continuous development and support of XOCEAN's IT Environment. They will work with all aspects of IT, including Hardware, Software, and Cloud Services to provide a first-class end user experience. Main Duties & Responsibilities
- Assist with day-to-day IT operations.
- Provide IT support to all XOCEAN users and escalate issues when necessary.
- Troubleshoot hardware, software, and peripherals to identify issue root causes.
- Document support activities, including resolutions, troubleshooting steps, and change management requests.
- Configure and maintain PCs and IT Hardware onboard USVs.
- Assisting R&D Team with development items.
- Prepare and maintain documentation on all projects.
- 2/3 Years experience with Microsoft 365 Platform.
- Excellent knowledge of Windows 10/11 Operating Systems.
- Strong understanding of Networks, Firewalls, and VPNs.
- General experience with IT Hardware/Software issues.
- Ability to manage time independently, tasked with short term reactionary duties as well as long term strategic projects.
- Proven track record of delivering tasks and projects through to completion.
- Ability to perform in a fast-paced rapidly growing organization.
- Knowledge of Jira Service Management platform would be beneficial.
- Hands-on experience with Microsoft Azure Infrastructure.
- Certifications such as CompTIA A+, Network+, or working to achieve are a plus.
- Applicants must demonstrate how they meet the essential criteria. Desirable criteria may be used for further shortlisting.
- To be eligible for this position you must have a valid working visa/permit to work in Ireland.
- Please apply online and follow the instructions, or submit your CV to.
Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
Engineering and Information TechnologyIndustries
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