Home Qatar Officer Client Management & Implementation

Home Qatar Officer Client Management & Implementation

Officer Client Management & Implementation

Full time at Doha Bank in Qatar
Posted on February 22, 2025

Job details

The incumbent will support the Manager CM &I in efficient delivery of client onboarding and Cash Management set ups for the Corporate client segment. The job holder will work closely with the clients in performing need analysis and in ascertaining potential solutions and process improvement opportunities in close coordination with the Relationship Management team, in line with the regulatory guidelines, and internal policies. The job holder will support in due diligence, data analysis/ mapping, system configuration, consultative training and implementation support of applications for new and existing clients and ensure delivery of the assigned projects within established timeframes/schedule, defined service level agreements, quality levels and client specifications. Roles and Responsibilities

  • Support the clients in configuring system parameters and controls based on client's business practices and processes; recommend best practices; review setup with clients and gain client acceptance.
  • Assist in continuous research efforts / analysis and report on best practices in terms of cash management set up deliveries to identify enhancement opportunities for streamlining existing procedures.
  • Perform continuous research efforts / analysis and report on best practices in terms of cash management set up deliveries to identify enhancement opportunities for streamlining existing procedures.
  • Assist in preparation of effective management reporting/stakeholder communication in respect to project scope, status, and risks and project progress. Provide necessary research/ administrative support on ascertaining on significant occurrences and trends.
  • Ensure adherence with the established project management standards while transition of clients, and timely closure of projects in close coordination with the respective stakeholders.
Experience & Qualification required
  • University graduate with a degree in Business or Banking or Finance or any other related discipline.
  • Master's degree in Management any other related discipline will be an added advantage
  • 06-10 years of total experience in financial services/banking industry, entailing responsibilities pertaining to the specific area of discipline
  • Significant experience in Cash Management Services and/or experience in a Client Service, System operations analysis, Portfolio Management or Implementation
  • Good knowledge of Cash Management products, systems and delivery channels
  • Understand changing market, customer behavior and patterns
  • Ability to maintain corporate client relationship
  • Ability to perform need-based analysis
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