Ground Operations Training Instructor

Overview

Responsible for improving, implementing, and maintaining Ground Operations training requirements.

Responsibilities

• Achieve all Ground Operations training goals regarding performance, safety, service, and regulatory compliance.
• Perform all aspects of Ground Operations training, including Security training for Loadmasters, Passenger Service Representatives, LCF personnel, authorized representatives, vendor personnel, handling agents, etc.
• Proactively anticipate problems and initiate actions to resolve issues related to training.
• Interact with customers and vendors to ensure proper training requirements, procedures, and knowledge concerning whom to contact if problems arise.
• Monitor and rate the work performance of attendees in a classroom environment or CBT.
• Compile and update training records for employees, customers, contractors, and vendor personnel.
• Instruct Flight Operations personnel (flight deck crewmembers, flight attendants, and dispatchers) on Company Ground Operations procedures, including, but not limited to, Weight and Balance, Dangerous Goods, Security, etc.
• Develop and update training material and courseware, as appropriate.
• Perform other special projects as required by the Company.
• Perform Weight and Balance on aircraft.

Qualifications

• Minimum aircraft-related experience level for ground operations instructors should meet at least three of the following criteria:
• Loadmaster certification and experience
• Dangerous goods certification and experience
• Teaching experience
• Degree in a related field
• Experience in training in a computer-based environment and/or developing CBT programs

Skills:

• Broad airline or aviation background
• Ability and desire to instruct in technical areas
• Strong interpersonal skills
• General educational background
• Ability to work independently
• Computer literate with specific background in the required subject areas

Salary Range: $60,000-$81,500 Financial offers within the stated range will be based on multiple factors, including location, relevant experience/level, and skillset. The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity, or any other characteristic or status protected by applicable federal, state, and local laws. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at . To view our Pay Transparency Statement, please click here . #J-18808-Ljbffr