Concierge
Job details
About the location: In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth. What You Will Do
- Provide upscale guest service experiences to guests throughout their stay.
- Proactively work and engage 3rd party vendors included but not limited to: Transportation, Valet parking and car rental companies.
- Recommend local tourist spots, including places to dine, shop and sight-see.
- Monitor standards of service and response to our overall product, through observations and Medallia guest comments, and recommend short- and long-term changes through regular feedback, daily reports and proposals.
- Utilize a variety of computer systems within all Front Office departments.
- At least 2 years’ experience in a similar role within 5* Luxury Hotels.
- Strong communication and customer service skills.
- Proficiency in English. Knowledge of other languages will be an advantage.
- Work Authorization.
- Competitive tax-free salary, service charge, tips.
- End of service gratuity.
- Complimentary full board living accommodation in a high quality, well-resourced staff housing.
- Vibrant fitness facilities including gym and swimming pool.
- Free transportation to and from work.
- Medical and life insurance.
- Paid annual leave.
- Paid home leave tickets.
- Social and sporting events.
- Learning & Development Programmes.
- Career opportunities and international transfer.
- And more…
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