Ward Clerk - Ward 7a CCU (Cardiology)

Mersey and West Lancashire Teaching Hospitals NHS Trust Are you looking for an exciting opportunity to work within the NHS setting? Then this could be the job for you. Ward 7A/CCU is looking to appoint a ward clerk to join our team. An opportunity has arisen to recruit a full-time ward clerk to work alongside the multidisciplinary team on ward 7A. We are a 26-bedded ward looking after medical and cardiology patients with a purpose-built monitored bay. Ward 7A has a well-established team who are friendly and welcoming.

Main Duties of the Job

Working as a multi-disciplinary team, we are committed to delivering the highest quality of care to our patients with the support of our essential administrative staff. The successful applicant will be responsible for a variety of duties including:

• Answering telephone calls, recording patient admissions, transfers & discharges using electronic systems.
• Filing hard copy documentation and managing medical & nursing notes.

Job Responsibilities

Key Duties

• Answering the telephone, recording and delivering messages to appropriate staff, patients, and departments.
• Sending and receiving documentation to and from departments, staff, and other hospitals.
• Liaising with other departments/staff to obtain/deliver information relating to patients and department management.
• Ensuring correct personal details of the patient are on all patient documentation.
• Maintaining and updating Medway as necessary.
• Preparing nursing documentation for patient admission to the ward.
• Maintaining staff electronic records including details of training attended/completed.
• Delivering departmental post, messages, and patient property.
• Arranging and informing patients of appointments with other departments.
• Assisting with ordering and arranging ambulance/transport for transfers, discharges, and follow-up appointments.
• Filing all documentation into case notes and preparing case notes and x-rays for Solicitor requests.
• Ensuring adequate levels of nursing documentation are available.
• Maintaining and keeping clean and tidy the ward office and nursing stations.
• Ensuring compliance with all Trust Risk Management, Research Governance, and Infection Control Policies.
• Undertaking appropriate mandatory training including infection control.

Person Specification

Qualifications

• Good general education to GCSE standard.
• Computer course, i.e., ECDL.

Knowledge & Experience

• Experience in an administrative post.
• Understanding of Information Governance & Data Protection.

Skills

• Excellent written and verbal skills.
• Ability to work effectively as both an individual and as part of a team.
• Ability to plan, monitor, and organise own workload.
• Ability to deal with the public and relatives in a calm and effective manner.

Other

• Role involves sitting, standing, and walking.
• Involves ability to take telephone calls with enquiries and relay accurate information/messages.
• Working in a clinical department and fast-paced environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a submission for Disclosure to the Disclosure and Barring Service will be necessary to check for any previous criminal convictions.

Employer Name

Mersey and West Lancashire Teaching Hospitals NHS Trust #J-18808-Ljbffr