Cashier cum Order Taker (FEMALE)
Job details
Dubai, United Arab Emirates | Posted on 02/12/2025 We are a leading wellness club in Dubai, dedicated to providing a holistic wellness experience. With state-of-the-art facilities, world-class trainers, and a focus on fitness and relaxation, we offer a range of services including fitness equipment, group classes, spa treatments, and a super food menu. Join our team and be part of a dynamic work environment where excellence and a passion for wellness are valued.
Job Description
The Order Taker cum Cashier is responsible for providing exceptional customer service. This role includes accurately taking orders, processing payments, and ensuring excellent customer service while upholding the principles of wellness and health-conscious living. The candidate will also be able to answer customer questions and provide helpful advice.- Greet guests warmly and professionally, reflecting the calm and inviting ambiance of the wellness environment.
- Accurately take food and beverage orders, ensuring all dietary preferences and restrictions are noted.
- Provide detailed menu descriptions, including wellness-oriented options, to assist guests in making informed choices.
- Confirm and repeat orders to ensure accuracy.
- Process payments accurately through POS systems, handling cash, credit cards, and other payment methods.
- Issue receipts and maintain a record of all transactions.
- Ensure end-of-shift reconciliation of cash and sales reports.
- Address guest inquiries about menu items, promotions, and wellness offerings.
- Resolve complaints or escalate issues to supervisors promptly and professionally.
- Promote additional wellness services or menu items where appropriate.
Requirements
- Previous experience as a cashier or order taker in a similar role in hospitality or wellness establishments.
- Familiarity with POS systems and cash handling procedures.
- Strong communication and interpersonal skills.
- Calm manner and professionalism, aligned with the wellness industry’s ethos.
- Ability to work under pressure in a fast-paced yet serene environment.
- Basic mathematical and problem-solving skills.
- Preferably females only below 30 years of age.
- Competitive Salary: Competitive salary package commensurate with qualifications and experience.
- F&B Discount: 50% discount at the club's café "The DOSE By Silvena" for all food and beverage items produced in house.
- Full Access to SEVEN's Club & Classes: Full access to SEVEN's facilities and a wide range of fitness classes.
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