Executive, O2C Service Delivery - Platform

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

• Act as a finance business partner for Partnerships, Corporate, Fintech, Shops, and other functions.
• Manage and resolve disputes between clients and the company related to financial numbers.

• Possess a solid understanding of revenue accounting principles.
• Own and manage the corresponding entries in the financial systems.

• Liaise with internal and external stakeholders to ensure smooth processes.
• Handle conflict resolution and maintain productive relationships.

• Work closely with different teams and system support teams to automate, streamline, and improve current reporting, operational, and reconciliation processes.
• Have basic knowledge of SAP, Salesforce, and SQL to support day-to-day operations.

• Evaluate, plan, and implement improvements in business processes and practices surrounding recoveries and revenue streams.

• Process adjustments accurately and in a timely manner.
• Support month-end close reporting activities.

Qualifications

• Minimum 1-2 years of relevant experience.
• A degree in Accounting, Business Administration, or Finance.
• Detail-oriented with the ability to visualize the larger impact of a series of transactions.
• Process-oriented, with a strong understanding of both financial and operational controls.
• Comfortable working with both manual and automated processes.
• Excellent communication and interpersonal skills.
• Proficiency in English is preferred for effective communication with overseas stakeholders and vendors.